Director of People & Culture

The Pathfinder Network•Portland, OR
•Onsite

About The Position

The Pathfinder Network (TPN) is seeking a Director of People & Culture to serve as a key strategic leader shaping the vision, strategy, and systems that strengthen the organization's culture, workforce, and capacity to deliver on its mission. This role drives and carries out a people strategy that strengthens organizational health, sustainability, equity, and belonging; grows leadership at every level; and connects people practices to the mission, vision, and values. The Director leads by example, modeling and driving a culture of accountability and support, and shaping a workplace where people feel valued, supported, and inspired to do their best work. Partnering closely with the Senior Leadership Team, this role drives organizational development and decision-making through a people-centered lens, ensuring that policies, practices, and culture reflect the organization's values. TPN is committed to building a healthy and thriving organizational culture and envisions a community of staff, partners, volunteers, and donors who are deeply committed to equitable, just and anti-racist practices. They believe every member on their team enriches diversity and are intentional about operationalizing equitable and inclusive practices.

Requirements

  • Master’s degree in a related field or an equivalent combination of education and significant relevant leadership experience.
  • Five or more years working in progressive human resources roles, with HR Generalist responsibilities.
  • Three or more years of management experience.
  • Experience independently leading projects and initiatives from vision through completion, taking ownership, managing competing priorities, and proactively moving work forward.
  • Experience leading complex employee relations and personnel matters, including corrective action, performance support, and related employment practices.
  • Experience working with diverse populations.
  • Working knowledge of SaaS payroll solutions such as Paylocity, Paychex, ADP, etc.
  • Must possess a valid driver’s license and have access to a motor vehicle during work hours that is covered by adequate car insurance.
  • Must complete a background check, employment verification, motor vehicle records check, and a drug screen that does not test for marijuana.
  • Staff are expected to embody certain cultural values to support TPN’s mission: communicate effectively, value one another, show respect, demonstrate accountability, display a high level of self-awareness, participate in shared leadership and continuous growth and learning, live values of diversity, equity, inclusion, justice, and belonging and engage in personal work to further DEIJB values and impact.
  • Staff are expected to interact effectively across racially diverse teams, partners, and experiences, apply a racial equity lens in their work and commit to the ongoing work required to move TPN toward a more diverse, equitable, and inclusive and just organization.

Nice To Haves

  • Experience in corrections, criminal justice, or nonprofit setting, preferred.
  • Experience with diversity, equity and inclusion concepts, work, and integration preferred.
  • Lived experience with the criminal legal system, incarceration, community supervision, and/or addiction and recovery is valued and strongly preferred, and is considered a meaningful qualification for this role alongside professional experience.

Responsibilities

  • Drive the vision, strategy, and long-term priorities for the People and Culture Department, ensuring alignment with the agency’s mission, vision, values, and strategic plan.
  • Partner with the Deputy Director of Administration to advance organizational development and growth, strengthening systems, structure, and culture to support the agency’s evolving needs and sustainability.
  • Lead and manage daily operations of People and Culture Department, including recruitment, onboarding, performance support, compensation, employee retention practices, payroll, and benefits administration.
  • Lead strategic workforce planning to anticipate organizational needs, including recruitment, retention, development, and succession planning.
  • Oversee and improve employee experience during all the stages of the employee life cycle (attraction, recruitment, onboarding, development, retention, and separation).
  • Guide the design and implementation of equitable compensation, benefits, and performance management strategies that promote transparency, accountability, and retention.
  • Ensure compliance with local, state, and federal leave laws and be responsive to changes in legislation, for example: FMLA, OFLA, FFCRA, ADA, Oregon Pregnancy Accommodations Law, etc.
  • Lead employee relations, including coaching, investigations, corrective action, mediations, and conflict resolution in alignment with agency values.
  • Track KPIs, generate reports, and provide data to inform management decisions.
  • Lead and manage all required reporting, including oversight of Affirmative Action Plan.
  • Maintain and review job descriptions and personnel files for all positions in the organization.
  • Lead the development and implementation of agency policies and procedures, applying a critical approach to ensuring equitable and inclusive practices.
  • Create and maintain department budget.
  • Make recommendations on use of agency funds to support department and agency.
  • Work with consultants and contractors to advance the impact and reach of the department.
  • Participate as a member of the Organizational Support Team and work in collaboration with functional team to advance collaboration, efficiency and systems integration.
  • Develop plans and drive implementation to promote a work environment that is engaging, energizing, and where team members can thrive.
  • Lead cross-departmental teams with focus on DEIJB and Equity work and culture and community building.
  • Lead and initiate strategic initiatives with specific emphasis on employee engagement, retention, and improved organizational culture.
  • Create opportunities for professional development, including job families, development plans, training, leadership opportunities and regular and constructive feedback.
  • Serve as a key internal communicator, ensuring staff are informed, connected, and engaged through consistent and transparent communication.
  • Engage in training and coaching and commit to continual growth.
  • Support internal teams including agency equity team, employee resource groups and event planning.
  • Identify and develop tools for employee retention, with a focus on supporting our BIPOC, LBGTQ+, disabled, immigrant, or other marginalized staff within the organization.
  • Provide strategic and visionary leadership for the agency in partnership with the Leadership Team.
  • Prepare for, attend, and participate in leadership meetings and other meetings to work towards fulfilling agency mission, vision and values.
  • Lead and serve on initiatives, temporary teams and work groups.
  • Collaborate with agency staff and stakeholders to carry out the mission of TPN.
  • Represent the agency positively and build relationships with stakeholders and the communities we serve.
  • Model and drive a culture of accountability and support, in alignment with the Two Accountabilities.
  • Support agency growth and sustainability and model the values and mission of TPN.
  • Be a champion in the shaping and sustaining of a diverse, equitable, inclusive and just workplace, with a focus towards creating racial equity.
  • Participate on cross-departmental teams or committees regarding organizational policies, processes and work environment.
  • Participate in Temporary Teams, Equity Team, Employee Resource Groups, and other teams.
  • Contribute individualized skills, knowledge, experience, and expertise to help the agency reach its mission.
  • Supervise the People and Culture team, currently consisting of People Operations Administrator.

Benefits

  • Generous paid time off (12 accrued vacation days + 12 accrued sick days during your first year of employment, mental wellness hours)
  • 17 paid days of significance each year
  • Extended holiday days of significance with a week off at the end of the year and 3 4-day weekends
  • Paid 30-minute lunch breaks
  • Employer-paid employee-only medical, vision and dental coverage starting first day of employment
  • Flexible Spending Account
  • Dependent Care Assistance Program
  • Employer-funded Lifestyle Spending Account
  • 401k retirement plan with 3% employer match, fully vested immediately
  • Employer-paid short-term disability and accidental death and dismemberment
  • Supplemental virtual healthcare for employees and dependents
  • Public Service Student Loan forgiveness eligibility
  • Employee recognition program, staff appreciation awards and swag store
  • Bilingual pay differential for eligible positions
  • Shared Leadership model and opportunities to contribute to agency success and growth
  • Development opportunities and trainings
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