Head of People and Impact

Wonderstate Coffee • Viroqua, WI

2d • $85,000 - $95,000 • Hybrid

About The Position

The Head of People and Impact leads Wonderstate Coffee's people strategy, organizational culture, and leadership development in alignment with the company's mission, values, and business objectives. As a member of the leadership team, this role provides strategic guidance on organizational effectiveness, workforce planning, employee engagement, and people-related decisions.

Working collaboratively across departments, the Head of People and Impact strengthens leadership practices, supports a positive employee experience, and contributes to Wonderstate's collective impact priorities through cross-functional partnership and shared accountability. The position leads the People function and supervises, coaches, and develops assigned HR staff. It establishes departmental priorities and supports consistent people practices across the organization.

The role is hybrid, with regular collaboration across Wonderstate locations and occasional travel between them. Work may take place in office, café, and production environments. Occasional evening or weekend work may be required based on business needs.

Requirements

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field.
• At least eight years of progressive human resources or people operations experience, including strategic leadership responsibilities.
• Experience with organizational development, workforce planning, employee engagement, and leadership development.
• Strong strategic leadership, organizational development, and decision-making skills.
• Comprehensive knowledge of human resources practices, employment law, compensation, benefits, and employee relations.
• Excellent communication, coaching, relationship-building, and conflict-resolution skills.
• Ability to advise senior leadership and influence organizational decisions through collaboration and sound judgment.
• Strong analytical and problem-solving skills, including the ability to interpret workforce data and organizational trends.
• Ability to manage competing priorities while maintaining confidentiality, professionalism, and integrity.
• Ability to lead organizational change, strengthen leadership practices, and support continuous improvement.
• Commitment to servant leadership, employee development, and purpose-driven work.
• Demonstrates Wonderstate's mission, values, and commitment to honoring relationships.

Nice To Haves

• Experience supporting multiple departments or locations.
• SHRM-SCP, SPHR, or comparable HR certification.
• Experience within a mission-driven organization or supporting collective impact initiatives.
• Experience with BambooHR or comparable HR information systems.

Responsibilities

• Develop and lead people strategies covering talent acquisition, employee experience, performance, compensation, benefits, and retention.
• Partner with leadership on organizational design, workforce planning, and succession planning.
• Foster an inclusive, values-aligned culture that supports employee well-being and organizational success.
• Partner with department leaders to advance collective impact priorities, including community engagement, sustainability, and mission-driven initiatives.
• Establish and track metrics related to employee engagement, organizational health, and people-focused impact initiatives.
• Collaborate across the organization to encourage employee participation, organizational learning, and communication of impact outcomes.
• Define leadership expectations and establish development strategies to strengthen manager effectiveness, accountability, and communication.
• Support leaders in building engaged, high-performing teams across all locations.
• Ensure compliance with federal, state, and local employment laws and regulations.
• Maintain and administer HR policies, procedures, and employee handbook content.
• Support audits, reporting requirements, and employment-related compliance initiatives.
• Promote consistent application of company policies and HR best practices.
• Provide strategic oversight of HR policies, employment compliance, employee relations, and organizational risk.
• Guide HR systems, processes, and programs to ensure consistency, effectiveness, and continuous improvement.
• Lead the People function and provide supervision, coaching, and development to assigned HR staff.
• Establish departmental priorities and ensure effective execution of people programs and initiatives.
• Travel occasionally between company locations for meetings, leadership development, and organizational initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior