Head of People

Veo•Los Angeles, CA
•Onsite

About The Position

Veo’s Head of People leads the company’s people and talent strategy and serves as an active business leader on the Executive Leadership Team. The role partners with the Co-Founders, C-suite, and leaders across the company to build teams, leadership capabilities, and organizational practices that support ridership, operational performance, and sustainable growth. The Head of People oversees People Operations and Talent Acquisition, strengthens employee engagement and retention, and builds scalable systems that improve the employee experience. This position is based at Veo’s Santa Monica headquarters and requires working on-site four days a week, currently Monday through Thursday. The role leads People Operations and Talent Acquisition teams and manages the People function’s budgets, vendors, resources, and performance metrics.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • At least 10 years of progressive HR and People leadership experience.
  • At least 5 years leading a People function or serving in a senior HR leadership role within a high-growth organization.
  • Experience supporting a geographically distributed workforce that includes corporate, technical, and hourly field operations teams.
  • Ability to operate as a business leader, influence executive decisions, and connect people strategy to operational and financial results.
  • Strong expertise in People Operations, Talent Acquisition, organizational design, performance management, leadership development, and total rewards.
  • Sound judgment in employee relations, employment compliance, and sensitive personnel matters, balancing employee needs and business priorities.
  • Excellent communication, coaching, and collaboration skills, with the ability to build trust and drive accountability at all levels.
  • Strong analytical and project management skills, including experience using HR technology, automation, and data to improve decisions and execution.
  • Hands-on leadership approach, resilience in ambiguity, and a strong bias for action and follow-through.
  • Ability to work on-site at Veo’s Santa Monica headquarters four days a week, currently Monday through Thursday.

Nice To Haves

  • Advanced degree or relevant HR certification.
  • International workforce experience.

Responsibilities

  • Serve as an active Executive Leadership Team member, contributing to company strategy, business decisions, and cross-functional execution.
  • Partner with executives and company leaders to align organizational structure, leadership effectiveness, talent, and workforce performance with business results.
  • Develop and execute a people strategy aligned with company goals, growth, workforce capability, and cost discipline.
  • Lead organizational planning and change management for expansion and evolving business needs across corporate, field operations, and international teams.
  • Advise senior leaders on organizational design, workforce planning, talent assessment, and complex people decisions.
  • Coach executives and managers on expectations, feedback, performance concerns, and building accountable teams.
  • Lead performance management, career development, succession planning, and leadership development programs.
  • Use workforce data and business insights to identify talent gaps and improve organizational effectiveness.
  • Lead People Operations across onboarding, employee relations, engagement, retention, and offboarding.
  • Develop employee engagement and retention strategies, convert feedback into actions, and hold leaders accountable for follow-through.
  • Oversee compensation, benefits, and total rewards strategy, balancing attraction and retention with equity, market competitiveness, and financial discipline.
  • Build consistent policies, processes, and HR systems for a distributed workforce; partner with Legal and advisors on employment compliance and employee relations risks.
  • Use automation and AI responsibly to streamline People processes, reduce administrative work, improve data quality, and enhance employee experience.
  • Lead Talent Acquisition across corporate, technical, and field operations roles, aligning recruiting priorities and capacity with business and workforce plans.
  • Build sourcing, screening, and interview processes that improve candidate quality, hiring decisions, and execution speed.
  • Partner with hiring leaders to define role requirements, prepare interview panels, and maintain consistent hiring standards and accountability.
  • Strengthen the employer brand and candidate experience, and track recruiting outcomes including quality of hire, time to fill, hiring costs, and retention.
  • Lead, develop, and mentor People Operations and Talent Acquisition teams, establishing priorities, ownership, and service expectations.
  • Manage People function budgets, vendors, and resources.
  • Develop and report people metrics to leadership, connecting workforce trends and program outcomes to business performance.

Benefits

  • Unlimited PTO
  • Medical, dental, vision, short-term disability, and other benefits
  • 401(k) with company match
  • Stock options
  • Annual performance bonus opportunity
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