Head of Organizational Effectiveness

Northern TrustChicago, IL
$137,400 - $240,400Hybrid

About The Position

The Head of Organizational Effectiveness leads the design and evolution of the organization's structure, workforce, and ways of working to support business strategy and performance. This role partners with senior business and HR leaders to translate strategic priorities into organizational solutions, including operating model design, workforce planning, organizational change, leadership effectiveness, and capability development. The role is responsible for building and scaling the Organizational Effectiveness function, establishing common methodologies and standards, and providing strategic advisory support on organizational performance, transformation, and future workforce needs. The position will initially lead a small team, with scope and team size evolving over time based on business demand and organizational priorities.

Requirements

  • Proven ability to lead, coach, and develop a high-performing team.
  • Creates clarity, accountability, and strong execution.
  • Balances strategic thinking with hands-on delivery.
  • Strong executive presence and consulting skills.
  • Ability to influence senior leaders without direct authority.
  • Skilled at navigating ambiguity, building alignment, and driving decisions.
  • Enterprise mindset with the ability to balance business needs with broader organizational priorities.
  • Strong business acumen and change leadership capabilities.
  • 12-15+ years of experience in Organizational Effectiveness, Organization Design, Workforce Planning, Talent Strategy, HR Consulting, Management Consulting, or related disciplines.
  • Experience advising senior executives on organizational and workforce challenges.
  • Demonstrated success leading organization design, workforce transformation, change management, or operating model initiatives.
  • Experience building organizational capability, frameworks, and consulting approaches.
  • Strong analytical, facilitation, and stakeholder management skills.
  • Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Nice To Haves

  • Knowledge of workforce trends, skills-based organizations, and AI's impact on work is strongly preferred.

Responsibilities

  • Advise leaders on organizational structures, operating models, governance, decision rights, and role design.
  • Align organizational design with business strategy, capabilities, and performance objectives.
  • Identify opportunities to improve organizational effectiveness, accountability, and execution.
  • Lead skills-based workforce planning and future workforce modeling.
  • Assess the impact of AI, automation, and changing business needs on workforce composition and role design.
  • Partner with business and HR leaders to identify future capability and talent requirements.
  • Lead organizational change strategies associated with business transformation, restructuring, and operating model changes.
  • Drive leader alignment, stakeholder engagement, and adoption of change initiatives.
  • Build organizational change capability across leaders and teams.
  • Improve leadership effectiveness, decision-making, accountability, and team performance.
  • Diagnose organizational challenges and facilitate solutions that strengthen collaboration and execution.
  • Support leadership teams in establishing effective ways of working.
  • Utilize organizational diagnostics, workforce analytics, and qualitative insights to inform decisions.
  • Establish OE methodologies, tools, governance processes, and standards.
  • Manage the OE portfolio, prioritization, and intake process.

Benefits

  • retirement benefits (401k and pension)
  • health and welfare benefits (medical, dental, vision, spending accounts and disability)
  • paid time off
  • parental and caregiver leave
  • life & accident insurance
  • other voluntary and well-being benefits
  • discretionary bonus program that may include an equity component
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