Head of Operations

Intersect • Austin, TX

14h • Hybrid

About The Position

We are seeking an experienced operational leader to join our operations team. This individual will be the architect of our operational strategy as we scale to support mission-critical data center infrastructure. The Head of Operations is responsible for the total performance, reliability, and safety of a diverse power generation portfolio—including Wind, Solar, BESS, and Gas Engines. This role is unique in its breadth: you will lead the transition from a purely third-party O&M model to a sophisticated hybrid of insourced maintenance and outsourced services, while simultaneously overseeing the development and launch of our centralized Intersect Operations Center (IOC). You will ensure our assets provide the 24/7 reliability required by our data center partners, maintaining the highest standards of technical discipline and safety. Reporting to the Head of Operations and Maintenance, you will lead an expanding, high-performance organization and manage a complex ecosystem of Campus Managers, Technology Specific Site Managers, Field Technicians, and Remote Operations personnel. The Operations Department is the heartbeat of our portfolio, ensuring that our clean energy and firming assets operate with industrial-grade precision. As we pivot to support data center loads, our department is evolving into a technology-forward organization that blends traditional field expertise with advanced remote monitoring and predictive analytics.

Requirements

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related technical field (advanced degree or professional certifications like CMRP preferred).
• 10+ years of leadership in power generation, with a proven track record of managing at least 5 GW+ of diverse assets, including Wind, Solar, BESS, and reciprocating gas engines.
• A "Safety First" mindset with the ability to build and enforce rigorous Environmental, Health and Safety (EHS) protocols across a geographically dispersed fleet.
• Direct experience designing, launching, or managing a Remote Operations Center (ROC) or centralized control room environment.
• Deep understanding of the 24/7 reliability and "always-on" power requirements necessary to support Data Center operations or large-scale industrial loads.
• Practical experience implementing Condition-Based Monitoring (CBM) programs using AI-driven analytics, ultrasound, and thermal imaging to drive predictive maintenance.
• Strong foundation in Reliability-Centered Maintenance (RCM) and experience implementing or optimizing global Enterprise Asset Management (EAM) systems.
• Expert-level experience in EPC and O&M contract negotiation, as well as managing complex OEM warranty claims and long-term service agreements (LTSAs).
• Mastery of Root Cause Analysis (RCA) and a relentless drive to utilize data for performance and availability improvements.
• Extensive experience managing multi-million dollar OpEx and CapEx budgets, with a focus on cost-effectiveness and long-term asset value.

Responsibilities

• Lead and optimize all field-level O&M activities across a multi-technology fleet (Wind, Solar, BESS, and Gas), ensuring 24/7 availability for critical infrastructure support.
• Direct the design, staffing, and operationalization of the company’s new Integrated Operations Center, establishing protocols for real-time monitoring and dispatch.
• Develop and execute the strategy to selectively "insource" high-value maintenance tasks while managing and holding third-party O&M providers to rigorous performance and safety KPIs.
• Champion the implementation of advanced diagnostic tools, including AI-driven analytics, ultrasound, and thermal imaging, to move from reactive to predictive maintenance.
• Operate within multi-million dollar OpEx budgets, identify cost-efficiencies in parts procurement/logistics, and drive long-term asset health to maximize ROI.
• Act as the primary operational liaison for the Trading, EHS, and Data Center Asset Management teams to align power delivery with load requirements.

Benefits

• 100% premium coverage for you and your dependents on medical, dental, and vision
• Unlimited PTO, plus two company-wide breaks (Fourth of July & end of year)
• Up to 12 weeks of fully paid parental leave, plus 6 additional weeks for birth parents; access to family planning and family care support through Carrot and Maven
• Free access to Spring Health, including 5 free therapy and psychiatry sessions, plus a Headspace account for mindfulness and meditation through our physical health vendor, Wellhub+
• $150 monthly food stipend
• $150 monthly reimbursement for cell phone and internet
• Pet insurance allowance
• Full home office setup
• Free access to UrbanSitter with $625 in quarterly company-paid credits
• ActiveHero
• One Medical
• Equity Grant

What This Job Offers

• Job Type: Full-time
• Career Level: Manager