About The Position

The Head of Operations and Manufacturing will own the end-to-end operational infrastructure required to bring our FDA-regulated cuffless blood pressure monitor to market and scale production. This is a hands-on leadership role for someone who thrives building from zero to one in a regulated environment: selecting contract manufacturers, standing up supply chains compliant with FDA 21 CFR Part 820, establishing ISO 13485-certified quality management systems, and preparing for direct-to-patient fulfillment. As a company preparing for 510(k) submission and commercial launch, this role is critical to ensuring we can reliably manufacture and deliver a high-quality, FDA-cleared medical device at scale. The ideal candidate brings deep experience in medical device manufacturing (particularly wearable or electro-optical devices), understands regulated hardware supply chains and design transfer, and can roll up their sleeves while building the team and processes for long-term growth.

Requirements

  • 7-12 years in manufacturing, operations, or supply chain, with 3-5+ years in medical devices (Class II preferred), wearables, or regulated hardware.
  • Experience managing contract manufacturers for regulated medical devices, preferably in Asia and/or domestically.
  • Track record of design transfer and scaling production from pilot to volume for regulated products.
  • ISO 13485 and FDA 21 CFR Part 820 experience required.
  • Bachelor's in Engineering, Supply Chain, Operations, Biomedical Engineering, or related field.

Nice To Haves

  • Experience at or with CMs/EMS providers (Flex, Jabil, Celestica, Plexus, Sanmina) in Class II medical device or wearable programs is a strong plus.
  • Familiarity with the 510(k) process and manufacturing documentation (process validations, DMR/DHR) strongly preferred.
  • MBA or advanced degree a plus.

Responsibilities

  • Lead selection and onboarding of contract manufacturing partners with Class II medical device experience, including RFQ, quality audits, contract negotiation, and ongoing management.
  • Own design transfer and manufacturing transfer, working with engineering on DFM principles, Device Master Record (DMR) requirements, and production readiness.
  • Establish production planning, forecasting, and capacity management for V&V builds, pilot production, and volume manufacturing.
  • Drive continuous improvement in yield, quality, and cost while maintaining FDA and ISO compliance.
  • Oversee pilot runs and scale-up, including process validation (IQ/OQ/PQ) and manufacturing controls.
  • Build and manage the end-to-end supply chain, including component sourcing, supplier qualification, and inventory management per FDA purchasing controls.
  • Develop supplier relationships and negotiate terms while ensuring supply continuity, traceability, and risk mitigation.
  • Implement inventory planning to balance working capital with service levels, including buffer strategies for Year 1 launch.
  • Monitor and mitigate supply chain risks: component shortages, single-source dependencies, geopolitical factors, and logistics disruptions.
  • Maintain and improve the ISO 13485-certified QMS in partnership with the quality and regulatory team, ensuring FDA 21 CFR Part 820 compliance.
  • Support 510(k) submission activities related to manufacturing, including process validation documentation, DMR development, and device history records (DHR).
  • Define incoming inspection, in-process controls, and final product testing consistent with the risk management file.
  • Manage product certifications for a Class II device, including FDA registration, UDI compliance, and applicable international requirements.
  • Lead root cause analysis and CAPA for quality issues, ensuring post-market surveillance compliance.
  • Design the direct-to-patient fulfillment strategy, including 3PL selection with FDA-cleared Class II device experience.
  • Establish logistics and distribution for nationwide shipping of a regulated device with chain-of-custody and traceability.
  • Develop returns, replacement, and warranty processes that balance patient experience, cost, and compliance.
  • Start as an individual contributor who executes hands-on, then build and lead the operations team through 510(k) clearance and commercial launch.
  • Establish operational metrics and dashboards for manufacturing, supply chain, and quality performance.
  • Partner with finance on cost modeling, COGS optimization, and operational budgeting.
  • Collaborate cross-functionally with engineering, software, regulatory, and commercial teams.

Benefits

  • Base Salary: $160,000 - $210,000 USD
  • Performance Bonus: Tied to company milestones and personal objectives
  • Equity: Early-stage stock option grant with meaningful ownership
  • 100% Employer-Paid Healthcare: Medical, dental, and vision
  • 401(k) with company match
  • flexible PTO
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