Head of North American Embedded Payment Partnerships, Solutions Consulting and ICG Account Management

U.S. Bank • Atlanta, GA

13h • Onsite

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Requirements

• 12+ years of progressive experience in payments/fintech partnerships, merchant acquiring, or embedded payments, including senior leadership accountability for revenue growth.
• Demonstrated success building and scaling partner channel motions (ISVs, platforms, marketplaces, POS, enablement partners) and delivering partner-sourced pipeline, bookings, and revenue.
• Strong understanding of partner integration and distribution models (APIs, referral/reseller, PayFac/Facilitated models, onboarding/KYC/KYB, risk underwriting, and merchant lifecycle).
• Fluency in commercial deal structures including pricing, margin, incentives, and performance-based contract constructs; ability to lead complex negotiations.
• BA/BS degree required; MBA or advanced degree preferred.
• Proven people leader with experience realigning organizations, clarifying roles/coverage, and driving accountability in a matrixed environment.
• Executive presence with the ability to influence C-level stakeholders and serve as a trusted partner to senior leaders across Sales, Product, Technology, Finance, Legal, and Risk.
• Customer- and partner-obsessed operator who balances speed to revenue with disciplined risk management and control excellence.
• Strong strategic orientation paired with operational rigor (cadence, metrics, forecasting, QBRs, and governance).
• Ability to translate product and technical concepts into commercial outcomes and partner-ready go-to-market narratives.
• Demonstrated commitment to developing diverse, high-performing teams and fostering an inclusive, collaborative culture.

Responsibilities

• Own the channel’s strategy and operating cadence for North America, aligned to Elavon enterprise priorities and annual growth targets.
• Define and execute the software-led distribution strategy (ISVs, platforms, vertical SaaS, marketplaces, POS, and enablement partners), including partner segmentation, prioritization, and coverage.
• Drive the commercial relationships for North American partners including direct revenue and revenue enabling relationships resulting in optimal outcomes for the business.
• Bring together accountability for NA EPP partner-sourced performance across current and new customers, including MSP relationships and other revenue motions, with clear targets and measurable outcomes.
• Establish commercial frameworks (pricing, economics, incentives, and contract standards) and lead executive deal reviews in partnership with Finance, Legal, and Risk.
• Partner with Product and Technology to align integration patterns, developer experience, and roadmap prioritization to accelerate partner onboarding and merchant activation.
• Define and track KPIs (partner pipeline, bookings, attach rates, activation, retention, and revenue) and provide regular executive reporting and insights to drive decisions.
• Build an inclusive culture of performance and partnership excellence.
• Lead Technical Product Sales—owning the final, solution-level validation required to close complex payment deals.
• Partner with ICG/PMI Distribution Sales, and aligned Account Managers to translate client and partner requirements into approved, implementable Elavon solutions.
• Ensure onboarding, contracting, and ongoing management meet applicable regulatory requirements and internal control standards; proactively identify and mitigate third-party and payments risk.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Senior