Head of Mortgage Lending

UFCU•Austin, TX

8d•Onsite

About The Position

The Head of Mortgage is responsible for the overall strategy, performance, and growth of UFCU’s mortgage business. This role provides leadership across origination and operations, while partnering closely with the Secondary Market team to align execution with financial performance and market strategy. Reporting to the Chief Lending Officer, this leader works closely with executive leadership to drive sustainable growth, expand UFCU’s mortgage presence across the state of Texas, and position UFCU as a lender of choice. The role balances strategic vision with operational execution, building a scalable, high-performing mortgage organization aligned with UFCU’s purpose, values, and commitment to member experience.

Requirements

Bachelor’s degree in Business or related field. Four (4) years of relevant experience may be substituted for a degree.
Minimum of ten (10) years of progressive experience leading a large Mortgage Operations Team of 50 employees or greater within a complex organization with increasing management responsibilities.
Minimum of ten (10) years of demonstrated strategic management and supervisory leadership experience developing and leading teams with direct reporting relationships.
Current knowledge of Federal, State, and NCUA regulations and statutes pertaining to real estate lending, typically acquired through experience in mortgage underwriting, production, and operations.
Comprehensive knowledge of mortgage products, services, and industry trends.
Demonstrated history of creating and maintaining high-performing, high-integrity mortgage operations team.
Meet the requirements of the S.A.F.E. Act to be registered in the Nationwide Mortgage Licensing System and Registry (NMLS).
Experience leading through senior-level leaders (e.g., managers of managers), with the ability to align production, operations, and member experience outcomes.
Must be bondable.

Nice To Haves

Master’s of Business Administration degree.
Credit union or other financial institution experience.
Minimum of ten (10) years of credit union/financial institution experience.
Minimum of five (5) years of mortgage operations experience at a senior management level.
MBA or related advanced degree