CVP, Head of Life Insurance Competitive Intelligence
About The Position
The Life Products organization at New York Life is responsible for delivering industry-leading life insurance solutions that meet the evolving needs of our policyowners and agents. As competition and innovation accelerate, best-in-class competitive intelligence is critical to maintaining our leadership position. We are seeking a highly experienced and strategic Head of Life Insurance Competitive Intelligence to build and lead a best-in-class intelligence function. This role will serve as the central hub for insights on competitors, industry trends, and market developments - delivering actionable intelligence to inform product strategy and enterprise decision-making. This individual will partner closely with Product Development, Corporate Strategy, Distribution, and other key stakeholders, while also managing and developing a competitive intelligence analyst. The ideal candidate brings deep industry expertise, strong external perspective, and a well-established network across carriers and industry organizations.
Requirements
- Bachelor’s degree required; advanced degree preferred.
- 15+ years of life insurance experience across competitive intelligence, product, or strategy roles.
- Deep knowledge of products, pricing, underwriting, and distribution.
- Strong understanding of the competitive landscape.
- Established industry network.
- Experience with LIMRA or similar organizations preferred.
- Strong analytical and strategic thinking skills.
- Proven ability to influence senior stakeholders.
- People leadership or mentorship experience.
- Experience leveraging data, analytics, or AI tools to enhance insights preferred.
- Ability to operate in a matrixed environment.
Responsibilities
- Define and lead the life insurance competitive intelligence strategy, aligned to business priorities and product roadmap.
- Serve as a trusted advisor to senior leadership on competitor strategies, industry trends, and emerging risks/opportunities.
- Translate external insights into clear, actionable recommendations.
- Maintain a forward-looking view of competitors’ products, pricing, underwriting, and distribution strategies.
- Monitor key industry developments including product innovation, regulation, reinsurance, and digital capabilities.
- Deliver concise, decision-oriented insights tailored to stakeholders.
- Act as the primary intelligence partner to Life Insurance Product Development.
- Support Corporate Strategy, Underwriting, Distribution, and Finance with targeted insights.
- Contribute to initiatives such as product development, pricing strategy, and strategic planning.
- Own relationships with key industry organizations (e.g., LIMRA, LISSIG) and represent New York Life externally.
- Build and leverage a strong network across peer companies and industry experts.
- Oversee delivery of core intelligence outputs, including newsletters, peer mutual sales analysis, Comdex reporting, and benchmarking reports.
- Ensure insights are clear, relevant, and actionable.
- Oversee competitive intelligence tools, data sources, and subscriptions.
- Build scalable processes for collecting, synthesizing, and distributing insights.
- Leverage analytics and AI capabilities to enhance intelligence delivery, including dashboards, self-service tools, and AI-enabled querying (e.g., automated charts and insights).
- Manage and develop a competitive intelligence analyst.
- Establish clear priorities, workflows, and quality standards.
- Build a scalable capability and foster a culture of external awareness and curiosity.
Benefits
- leave programs
- adoption assistance
- student loan repayment programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
