Head of Investor Reporting & Business Systems - Grandbridge Real Estate

Truist•Birmingham, AL

4d•Onsite

About The Position

The Head of Investor Reporting & Business Systems will be responsible for the operational duties of investor accounting and reporting, all cash processes, vendor management, data management, management reporting, systems and applications management, and banking, including bank account reconciliations. This role involves setting direction and goals, managing results for various functional groups, and overseeing associate relations, training, and career development. The position also requires managing investor accounting and reporting functions, vendor management, bank account administration, certification reporting, system administration, and IT functions within the bank. Ensuring maintenance of policies and procedures in compliance with internal, regulatory, and contractual requirements is also a key responsibility.

Requirements

Bachelor’s degree in finance, real estate or related discipline or equivalent training and work-related experience.
Ten years of relevant work experience in an operational environment, with at least five years in commercial real estate.
Strong written and verbal communication skills.
Ability to effectively lead both large and small teams in order to achieve strategic objectives.
Proven strategic thinking and decision making skills.
Deep understanding of commercial mortgage compliance requirements and issues.
Technical acumen necessary to administer complex systems and applications to teammates.
Ten years in a commercial mortgage operations leadership role or related experience.

Nice To Haves

MBA or equivalent degree or work experience
Industry designations or certifications.
Demonstrated participation and leadership within industry trade groups

Responsibilities

Set direction and goals, as well as manage results for the various functional groups that administer Grandbridge investor accounting and reporting/remitting and all related cash processes, business process vendor management, contractual reporting and data management, business systems and applications management.
Manage associate relations (hiring and termination of teammates, reviews, annual Performance Development Plans, etc) as well as ongoing training and career development.
Manage investor accounting and reporting function to include payment processing, autodraft administration, investor remittance and reporting, Investor Reporting Package (IRP) reporting, adjustable rate mortgage (ARM) administration, cash management and all monthly, quarterly and annual reporting.
Provide leadership for all vendor management across Grandbridge.
Manage all bank account administration to include opening and closing of accounts, positive pay, On-Line banking, fee negotiations, reconcilement, client wire agreement and regulatory risk issues.
Manage the certification reporting function to ensure all reporting is promptly and accurately forwarded to investors.
Manage system administration and business improvement processes to include data integrity, report development, process improvement, systems liaison and general servicing system issues.
Manage all IT functions with the bank to include, but not limited to, Enterprise Loan Servicing System, Lotus Notes, docstore, CCAR, GREC Direct, CMSR, software loads and IT hardware requests.
Participate in IT councils and provide leadership in future developments and initiatives.
Ensure maintenance of policies and procedures to include compliance with internal, regulatory, and contractual requirements.