Head of Integrated Communications

Lightfield•San Francisco, CA

3d•$210,000 - $260,000•Hybrid

About The Position

Lightfield is an AI-native CRM that assembles itself from your email, calendar, and meetings. It captures every interaction and turns it into organized context: accounts, tasks, follow-ups, and insights, so nothing slips through the cracks. We’re rethinking CRM from first principles. Instead of forcing teams to maintain rigid systems, Lightfield learns from how companies actually work, adapting, automating, and surfacing the insight that drives growth. We’re building the CRM platform we always wished existed: fast, intelligent, and genuinely helpful. The market agrees. Over 5,000 companies have used Lightfield since we launched in November, making us the fastest-adopted product in our category. We raised a $47M Series A led by a16z, with Greylock, Lightspeed, Coatue, Maverick and Audacious participating, and our founders previously built Tome, a generative AI presentation product used by over 25 million people. Before Lightfield, our team worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce. Our best growth channel is people telling other people about Lightfield, and most of them arrived through a founder's post, a customer's recommendation, or a story that traveled. That's not an accident, but it isn't yet a machine. We're hiring a Head of Integrated Communications to build that machine, and to make Lightfield the default answer when someone asks how modern GTM should work — whether they're asking a reporter, asking Google, or asking AI. Almost nobody owns all three yet. You would. Press and content are one function here, not two. The same point of view has to hold up in a founder's essay, a journalist's story, a customer's case study, and an AI answer that cites us. You'll own it end to end: the narrative, the founders' voices in market, earned media, customer stories, search and answer-engine presence, and the creator relationships that carry all of it. The old comms playbook — press releases, managed quotes, quarterly media cycles — was built for a world where information moved slowly and institutions conferred trust. We're looking for someone who knows that and has a point of view on what replaces it. This is a builder's role with a wide surface area. You'll work directly with the founders and hire the team as the function grows. Reports to our Head of GTM.

Requirements

Exceptional writer and editor with taste and standards, capable of producing content across various formats (LinkedIn posts, technical explainers, customer stories, press statements, newsletters).
Proven ability to ghostwrite for a strong voice, capturing how someone thinks and sounds.
Real media relationships and proactive news sense, with a history of placing impactful stories.
Understanding of distribution channels including social media, newsletters, communities, creators, search, and AI answers.
Fluency in modern search, with experience in serious SEO work and an understanding of how AI assistants surface and cite sources.
AI-native, utilizing AI throughout the workflow while maintaining high quality standards.
Experience operating at early-stage pace, comfortable with ambiguity, high standards, and daily shipping.
Passion for startups and modern GTM, with genuine curiosity about how AI is reshaping sales teams.

Nice To Haves

8+ years across content, communications, editorial, or journalism, with significant time at a high-growth technology company.
Experience at a technical product company, or in a developer/data/AI-adjacent space.
Experience building or running a creator or influencer program in B2B.
Experience running original research or a benchmark report that the market cited.
Video and short-form production experience, or comfort being on camera.
Published work demonstrating how AI answers should cite a source.

Responsibilities

Own the narrative, including message architecture and audience-specific tracks for practitioners, GTM leaders, the AI community, press, and recruits.
Manage the founders' voices, ensuring a consistent and high-signal presence across posts, essays, podcasts, talks, and video.
Develop relationships with journalists, newsletter writers, podcasters, and creators to secure earned media and emerging media placements.
Establish a repeatable pipeline for customer stories, including sourcing, interviewing, writing, and distribution.
Manage SEO and AEO (AI Engine Optimization) efforts, including structured content and citable source material.
Develop and manage the creator program, identifying and partnering with creators, operators, and practitioners.
Build the operating system for communications, including an editorial calendar, briefs, standards, freelance and agency bench, distribution playbook, and analytics.
Manage reputation and make judgment calls, including scenario planning and rapid response.