Head of Human Resources

Minneapolis Institute of Art • Minneapolis, MN

7d • $135,000 - $145,000 • Onsite

About The Position

The Head of Human Resources will develop and drive organizational effectiveness and HR strategies that advance the Minneapolis Institute of Art’s mission and strategic business priorities while elevating staff capabilities and engagement. Building on a solid HR foundation, the role will position HR as a more strategic and operational team by influencing culture, championing DEI integration into HR, developing talent management and workforce plans, creating educational opportunities, directing employee and labor relations, and using HR metrics and analytics to inform business decisions.

The position advises the Leadership Team and Mia Managers on organizational and management issues; leads HR strategy, policy, talent and performance management, workforce and succession planning, learning and career development, employee and labor relations, retention, recognition, and operational excellence; and develops change leadership, project management, and communication strategies. The role ensures policies are clearly communicated and consistently applied, serves as a trusted resource to supervisors, and represents the museum in union relations, contract negotiations and administration, and grievance resolution.

The Head of Human Resources oversees people systems, processes, benefits, compensation, and compliance; improves HR processes and accountability; leads staff engagement surveys and feedback loops; and coaches managers on staff performance and development. The role directly leads and supports the HR team, manages team budgets, and develops a Learning and Career Development plan and an organizational Career Development Framework.

Requirements

• Advanced education or training in Human Resource Development, Organizational Development, or Psychology.
• 10 or more years of combined experience in organizational effectiveness, organizational development, talent management, HR strategy, and/or human resource development.
• Successful experience developing and implementing HR strategies aligned with organizational strategic priorities and mission.
• Experience in a union environment, including negotiations, collective bargaining agreements, and grievances.
• Excellent critical-thinking skills and ability to resolve conflicts effectively and efficiently.
• Notable change and project management experience and strong organizational skills.
• Solid understanding of HR legal requirements and employment laws.
• Authentic and inclusive leadership and ability to build and maintain relationships at all levels.
• Experience building a strong, highly skilled, and engaged workforce.
• Experience using HR data to develop HR key performance indicators.
• Flexibility to changing priorities and ability to pivot quickly, analyze needs, and deliver audience-appropriate solutions.
• Excellent written, interpersonal, and presentation communication skills, including ability to tailor clear communications to various audiences.
• Strong executive presence, facilitation skills, attention to detail, drive for results, and a can-do attitude.
• Solid knowledge of HR operational areas, including talent acquisition and recruiting, onboarding, HRIS, payroll, employee relations, benefits, compensation, compliance, and reporting.

Nice To Haves

• Project Management and Change Management certifications.
• SHRM-CP/SCP and/or PHR/SPHR certifications.

Responsibilities

• Define, develop, communicate, and execute HR plans that integrate DEI into HR workflows, policies, and procedures and support current and emerging business priorities.
• Provide leadership and direction in talent and performance management, workforce and succession planning, learning and career development, policy updates, employee and labor relations, retention and recognition, and HR operations and analytics.
• Develop and implement change leadership, project management, and communication strategies to meet evolving business needs.
• Advise the Leadership Team and Mia Managers on organizational and management issues.
• Ensure policies are clearly written, communicated to staff, and consistently applied; advise supervisors on applying policies.
• Oversee employee and labor relations, including responding to and resolving staff issues, administering corrective action, and providing mentoring and coaching.
• Liaise between the union and management and represent the museum in contract negotiations, contract administration, and grievance resolution.
• Promote equitable and objective problem-solving and ensure legal compliance.
• Champion Mia’s mission, values, and strategic priorities and help staff connect their work to organizational goals.
• Develop talent management processes and career development opportunities aligned with business objectives.
• Coach and guide managers on staff performance and development.
• Assess and implement HR team improvements; develop and document processes, KPIs, and accountability.
• Oversee and optimize people systems, processes, benefit programs, compensation processes, and compliance.
• Lead staff engagement surveys, use feedback to understand engagement priorities, and integrate tools, training, and support resources based on insights.
• Direct, coach, and support the HR team, including the HR Operations Manager, HR Operations Generalist, Payroll / HRIS Manager, and occasional interns or temporary staff.
• Plan and manage team budgets.
• Assess business needs and current capabilities and develop and implement a Learning and Career Development plan, including tools, training, processes, systems, and evaluation metrics.
• Develop an organizational Career Development Framework with potential career paths.

Benefits

• Comprehensive medical, dental, paid life insurance, short-term and long-term disability, and vision coverage.
• Wellness and employee assistance program.
• Flexible Spending Account for health expenses and Dependent Care Account for dependent care expenses.
• 403(b) Retirement + Savings Plan, including a percentage-of-salary contribution from Mia after two years of employment, subject to minimum hours and age eligibility requirements.
• Paid vacation, personal days, and sick days.
• 37.5-hour work week.
• 11 paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed