Head of HR Operations and Systems

Ashby • ,

2d • $240,000 - $280,000 • Remote

About The Position

This role is for a passionate Human Resources Operations and Systems Leader who is willing to join an early-stage company to build out the HR Ops function. The role offers the opportunity to work at the intersection of People technology, process, and data, focusing on operational excellence, company efficiency, and system-enabled employee experience. The position will initially have one report, the recruiting operations lead. The Head of HR Operations and Systems will be a thought partner on the HR Operations and Systems side of the People function, reviewing existing People practices and driving change for current and future needs. This includes low-level polish, process change, systems implementation, data analytics, and documentation. The role requires expertise in communicating change, influencing across the company, and driving innovation in the tech stack and processes. Comfort with ambiguity is important as the role will evolve with the company's growth. This is not a typical HR Ops role; it involves becoming an expert on the company's people technology suite, acting as an internal change agent, and an external thought leader. The individual will be expected to speak with customers, Product Managers, present at conferences, and write content for People professionals and Hiring Managers.

Requirements

• First-hand experience with the company's product and excitement about its potential for Talent Acquisition teams and the broader People tech stack.
• Love for exceptional process, technology, and people.
• Excellent communication skills – clear and concise communication is valued.
• Understanding of myriad stakeholders and their motivations.
• Willingness to drive solutions from simple to complex.
• High standards and comfort holding others accountable and setting clear expectations.
• High level of empathy for employees.
• Ability to provide feedback that keeps internal teams focused on the customer experience.
• Excitement to shape the HR Operations and systems team as the first leader.
• Experience leading an experienced team.
• Comfort with ambiguity and amorphous opportunities.
• Ability to context switch across several focus areas.
• Comfort serving as arbitrator when competing opinions are presented.
• Ability to set boundaries and not default to a 'yes' stance.
• Willingness to take on less interesting or visible work alongside more engaging tasks.
• Experience working in a small but experienced team of approximately two people.

Nice To Haves

• Ashby experience.

Responsibilities

• Managing all HR Systems, defining requirements, and overseeing external and internal use for the unique People tech stack.
• Building a full suite of reports and dashboards utilizing Ashby’s analytical capabilities and other tools.
• Driving continuous improvement and challenging the status quo, including experimenting publicly with HR Operations possibilities.
• Creating and operationalizing performance review processes and developing frameworks for evaluating and growing talent.
• Leading employee engagement initiatives such as surveys, building out the knowledge base, and developing learning & development programs.
• Partnering closely with the Product Team to distill observations into tangible feedback, resolving pain points, and increasing influence through documentation as the Voice of the Customer.
• Involvement in early deployment and testing of features, ensuring new functionality is effectively utilized internally after release.
• Ensuring HR policies and practices comply with all federal, state, and local regulations.
• Maintaining accurate employee records and documentation.
• Supporting audits and reporting requirements.
• Helping develop training and communication to keep the organization aligned with legal and regulatory standards.
• Focusing on automation, AI deployment, and efficient processes to ensure maximum impact of potential efficiency gains.

Benefits

• Competitive salary and equity.
• 10-year exercise window for stock options.
• Unlimited PTO with four weeks recommended per year.
• Twelve weeks of fully paid family leave in the US.
• Generous equipment, software, and office furniture budget.
• $100/month education budget with more expensive items covered with manager approval.
• Top-notch health insurance for you and your dependents with all premiums covered by the company (for US employees).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed