Head of Global Sales Operations

monday.com • New York, NY

3d • Hybrid

About The Position

We are seeking a highly strategic and execution-focused Head of Global Sales Operations to lead two critical functions within the Revenue Operations organization: Sales Operations and the Global Business Partners. This role will combine ownership of the operational backbone of the Sales org (forecasting, cadences, policies, systems) with the field-facing partnership model that supports regional leaders in driving results. You will ensure that global operating standards are maintained while enabling regions to execute effectively against their targets. This is a people leadership role responsible for managing managers and senior individual contributors, building high-performing teams, and driving clarity and operational excellence across global and regional teams.

Requirements

• 8–12+ years of experience in Revenue Operations, Sales Operations, or Business Operations in a SaaS / tech environment.
• Proven people leadership experience, including managing managers and developing high-performing teams across multiple functional areas.
• Proven leadership of teams spanning both strategic process design and operational execution.
• Experience working directly with regional sales leadership as a trusted partner.
• Deep understanding of GTM motions (new business, expansion, retention) and the end-to-end customer journey.
• Strong analytical skills with experience in forecasting, KPI design, and business performance reporting.
• Experience owning CRM systems and sales tech stacks; strong familiarity with Salesforce.
• Track record of driving process standardization and adoption across global teams.
• Exceptional communication skills, with the ability to partner with executives and influence cross-functional stakeholders.
• Excellent project management and cross-functional collaboration skills.
• Strategic thinker with a hands-on, detail-oriented approach; able to operate at both 30,000 ft. and in the weeds.

Responsibilities

• Manage distributed team of regional directors - each of whom support one of monday’s regions (North America, LATAM, EMEA and APJ).
• Act as the strategic partner to Sales GMs.
• Support annual strategic and territory planning efforts.
• Track and analyze execution against targets, surfacing risks, gaps, and opportunities.
• Provide data-driven insights to help regional leadership make informed business decisions.
• Identify bottlenecks and blockers in regional execution, and work cross-functionally to resolve them.
• Propose and drive initiatives to optimize regional results and accelerate growth.
• Serve as the voice of the field within Revenue Operations, ensuring regional needs are understood and prioritized appropriately.
• Own the operational cadence of the Sales org, including forecast calls, revenue reviews, and QBRs.
• Lead the forecasting process, ensuring accuracy, accountability, and transparency.
• Define and enforce rules of engagement and policies, ensuring fairness and consistency across the org.
• Own and monitor the sales tech stack, driving adoption and ensuring tools are leveraged effectively.
• Proactively monitor the revenue machine to identify and address broken processes or bottlenecks across top of funnel and the sales motion.

Benefits

• Competitive salary and benefit package
• Bonus potential
• Eligibility to take part in the company equity incentive program
• Amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
• Monthly stipends for food, wellness, and commuter work
• Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills
• Award winning work environment - named a "Best Place to Work" by BuiltIn as well as "Great Place To Work" certified
• We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
• A global work environment with employees in Tel Aviv, New York, San Francisco, Miami, Chicago, Denver, London, Kiev, Sydney, São Paulo, and Tokyo

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed