Head of Engineering & Product

Mind Friend
Remote

About The Position

MindFriend is a mental-health marketplace connecting people with verified, licensed clinicians for online therapy. The platform offers search, booking, payments, and live video, audio, and chat sessions in one place. The platform is built and largely working, with a capable lead developer and a team. We're looking for a senior leader to set the engineering bar, decide when we're ready to launch, and grow both the platform and the team. This role requires hands-on involvement, including coding, QA, and testing under various conditions. The ideal candidate will own the hardest technical problems and see them through, leading by doing rather than just directing.

Requirements

  • 8+ years building software, with senior or lead engineering experience and you've carried real product responsibility, not just executed someone else's spec.
  • You've shipped a consumer product that takes real payments and handles sensitive personal data, to production and through real users.
  • You've worked somewhere the security and data bar is real health-tech, fintech, or similar. You're not learning why it matters here.
  • You can run a security review and stand up the controls behind it yourself, not just brief someone else to.
  • Hands-on operator first, leader second: you lead through doing.
  • You work directly and candidly with a non-technical founder.

Nice To Haves

  • Been part of an early-stage or founding team before and know how to operate without much process
  • Marketplace or telehealth experience
  • Multi-jurisdiction products
  • Having taken a product through SOC 2 / ISO 27001 / GDPR

Responsibilities

  • The launch decision setting the readiness bar, and holding launch until it's met.
  • Reliability of live video, audio and chat sessions on a user's old laptop and a clinician's poor wifi, not just a developer's machine.
  • Security and privacy of sensitive health data the controls that keep us defensible, and an independent security review before we go live.
  • End-to-end quality of the booking-and-payments flow, including the failure paths most teams skip.
  • The product direction after launch what we build next, in what order, and why.
  • Leading and growing the engineering and product team.

Benefits

  • A founding-team seat working directly to the founder, with real authority and real ownership of the problems that matter most.
  • A product that's already built and a launch to drive, not a blank page.
  • Competitive cash compensation plus equity, reflecting the seniority and ownership of the role.
  • A mission worth the work making trustworthy mental-health support easier to find.
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