Head of Digital Custody Operations

National Digital Trust Company (In Organization)•New York, NY

7h•Remote

About The Position

National Digital Trust Company has received conditional approval from the Office of the Comptroller of the Currency to open as a federally chartered trust bank to provide a broad range of digital asset services. We are building a specialized financial institution addressing the growing demand for digital asset services. Our primary business will focus on digital asset custody, providing secure, efficient custodial and fiduciary services for a variety of digital assets. You will work with foundational systems and processes to help shape our operating model and influence how a new category of financial infrastructure comes to market. We are looking for builders who handle complexity with confidence and tackle ambitious opportunities while keeping pace with this rapidly evolving industry. Let’s build this together!

Requirements

8–12+ years of progressive experience in custody, digital assets, financial services, asset servicing, or capital markets, with at least 3–5 years in a senior leadership or director-level role
Deep understanding of digital asset custody models, including hot/warm/cold storage, MPC, key management, wallet infrastructure, and transaction controls
Demonstrated experience operating within regulated environments, including familiarity with SEC, FINRA, CFTC, OCC, or equivalent global regulatory frameworks
Strong knowledge of institutional custody requirements, including asset segregation, reconciliation, settlement, and client reporting
Proven ability to design and oversee operational controls, risk frameworks, and incident response processes for digital assets
Experience partnering closely with Compliance, Legal, Risk, Security, and Technology teams
Familiarity with SOC 1 / SOC 2, ISO 27001, cybersecurity standards, and third-party risk management
Track record of leading or scaling custody platforms, post-trade operations, or secure financial infrastructure
Excellent communication skills with the ability to engage effectively with regulators, auditors, institutional clients, and executive leadership

Nice To Haves

Bachelor’s degree in Finance, Business, Computer Science, Engineering, or a related field (advanced degree a plus)

Responsibilities

Define and execute the operational strategy for digital asset custody services
Collaborate with product, compliance technology, and client teams to align custody operations with broader institutional banking goals
Manage day-to-day operations of digital custody, including wallet management, transaction processing, reconciliation, and reporting
Utilize dashboards and manage staff to monitor team performance, client activity, and progress on bank initiatives
Partner with Sales team to resolve client inquiries
Develop key metrics to measure progress and efficiency the custody team performance
Oversee all training and communications to team members