Head of Corporate Operations

Marco Technologies•Minnetonka, MN

About The Position

The Head of Corporate Operations (Senior Director) is responsible for consolidating and leading Marco's Real Estate, Facilities & Construction, Safety, Fleet Management, and Legal functions under a single, integrated operating model. Reporting directly to the Chief Financial Officer, this leader will bring strategic discipline and operational rigor to a portfolio of 50+ sites while supporting Marco's strategic growth plans. This role was created to bring real estate expertise in-house, eliminate reliance on external brokers, and drive measurable savings across the portfolio through disciplined lease management, vendor optimization, and network-level strategy.

Requirements

Bachelor's Degree required; degree in Real Estate, Business, Finance, or a related field preferred.
10+ years of progressive experience in real estate, corporate operations, or a multi-site development/facilities leadership role.
Demonstrated track record of managing commercial lease portfolios — including negotiation, renewals, and closures — across multi-site environments.
Experience leading cross-functional operational teams (facilities, fleet, safety, or legal) in a corporate or franchise environment strongly preferred.
Prior experience in an environment built significantly through M&A, with exposure to portfolio integration and site rationalization.
Expert-level lease negotiation and real estate transaction management across diverse market environments.
Strong financial acumen — ability to build and interpret occupancy cost models, capital budgets, and ROI analyses.
Proven ability to manage and develop teams across multiple disciplines and geographies.
Exceptional negotiation, vendor management, and contract interpretation skills.
Ability to operate with high autonomy and sound judgment in a fast-paced, growth-oriented company.
Strong executive communication and presentation skills — comfortable presenting to C-suite and Board-level audiences.
Proficiency with business tools including MS Office, real estate management platforms, and data analytics tools.
High attention to detail balanced with the ability to see the broader strategic picture.
Collaborative leadership style with the ability to influence cross-functionally without direct authority.
Excellent organizational and project management skills; ability to manage multiple complex initiatives simultaneously.

Nice To Haves

Experience presenting to Boards, executive leadership, or private equity stakeholders preferred.
Real estate, facilities, or project management certifications (e.g., CPM, LEED, PMP) are a plus.

Responsibilities

Lead all real estate activity across Marco's 50+ site portfolio, including lease renewals, extensions, new locations, closures, and subleases.
Develop and execute a network optimization strategy that evaluates site performance, identifies consolidation or repositioning opportunities, and ensures alignment with growth plans.
Eliminate reliance on external real estate brokers by managing landlord relationships, LOI negotiations, and lease terms directly — capturing the associated fee savings.
Standardize lease terms, structures, and economics across the portfolio to improve consistency and reduce occupancy cost variability.
Provide strategic recommendations on market entry, exit, or repositioning to support M&A integration and organic growth.
Develop and implement a plan to monetize/sublease current and newly identified vacant space (office, warehouse and land).
Oversee all facilities operations across Marco's site network, ensuring properties are maintained to brand and operational standards.
Lead construction and capital improvement projects, including buildouts, remodels, managing general contractors, architects, and vendors.
Drive vendor consolidation and optimization across facilities maintenance to reduce per-site costs and improve service consistency.
Establish and enforce safety policies, compliance programs, and OSHA-related standards across all Marco locations.
Own the Safety function and ensure a culture of proactive risk management, incident reporting, and regulatory compliance.
Assume oversight of Marco's fleet operations, including vehicle lifecycle management, procurement, maintenance, utilization, and cost control.
Identify and implement fleet optimization initiatives to reduce total cost of ownership across the vehicle portfolio.
Establish fleet policies, vendor relationships, and reporting frameworks to improve visibility and accountability.
Manage the Legal function, coordinating with external counsel as needed on real estate, contract, and operational legal matters.
Review and negotiate contracts, leases, and vendor agreements with sound legal and commercial judgment.
Ensure Marco's operational activities are conducted in compliance with applicable laws, regulations, and corporate policies.
Own a defined set of cost savings objectives tied to the business case for this role.
Develop and maintain a financial model that tracks occupancy costs, facilities spend, fleet expense, and project capital — reporting regularly to the CFO and CEO.
Present business cases, capital requests, and savings progress to senior leadership as required.
Lead and develop a team of approximately 5 FTEs across Real Estate, Facilities, Safety, Fleet, and Legal.
Partner closely with Finance, Operations, HR, and business unit leaders to ensure alignment of real estate and operational decisions with company strategy.
Serve as a thought partner to the CFO and senior leadership team on all matters related to physical infrastructure, operational risk, and corporate resource management.