Head of Core Digital Payments

U.S. Bank•Minneapolis, MN

4d•$149,515 - $175,900•Hybrid

About The Position

The Head of Core Digital Payments leads the strategy, modernization, commercialization, risk posture, client experience, and financial performance of U.S. Bank’s core ACH and Wires product portfolio. The role owns foundational money movement capabilities supporting commercial, treasury, small business, corporate, and enterprise clients across digital and file-based channels. It is accountable for portfolio outcomes affecting client experience, revenue growth, operational resiliency, risk management, and the bank’s payments modernization agenda. The role provides senior-level product ownership of regulated, high-volume payment rails, directly leads product talent, and engages frequently with senior business, risk, technology, operations, and go-to-market leaders. The leader sets portfolio strategy and investment priorities, manages the product lifecycle and governance, drives platform and service modernization, and ensures products meet applicable banking rules and risk expectations. The position requires working onsite at a U.S. Bank location three or more days per week.

Requirements

Typically 10 or more years of relevant experience in product management, payments, treasury management, transaction banking, financial services, or related roles.
Bachelor’s degree or equivalent work experience.

Nice To Haves

Advanced product management or similar experience, including product strategy, product vision and planning, product development, channel alignment, customer experience, go-to-market enablement, performance measurement, and analytics.
Direct experience leading ACH and/or Wire products, platforms, capabilities, operations, or modernization initiatives in a regulated banking environment.
Experience leading, coaching, and developing product teams, with the ability to build capability, accountability, and execution discipline.
Experience with commercial banking, treasury management, embedded payments, APIs, ERP integrations, file transmission, or digital cash management platforms.
Knowledge of emerging payment rails and adjacent capabilities, including RTP, FedNow, ISO 20022, SWIFT messaging, payment controls, and fraud mitigation solutions.
Experience leading modernization, migration, simplification, resiliency, or platform transformation initiatives.
Experience partnering with fintechs, processors, correspondent banks, vendors, networks, or third-party service providers.
Strong data orientation, including experience defining KPIs, OKRs, dashboards, performance scorecards, and client or portfolio analytics.
Demonstrated ability to manage a complex product portfolio with measurable business, client, risk, technology, and operational outcomes.
Strong understanding of payments infrastructure, money movement workflows, file/API-based connectivity, payment initiation, exception management, settlement, fraud controls, operational risk, and servicing models.
Ability to collaborate and influence at a senior level across business, technology, risk, operations, sales, servicing, implementation, finance, legal, compliance, and client-facing teams.
Solid understanding of multiple product lines, including profitability drivers, value proposition, target customer profiles, competitive positioning, regulatory considerations, and customer experience.
Effective presentation, verbal, and written communication skills, including the ability to translate complex payment topics into clear executive-level decisions.
High judgment, ownership mindset, strategic agility, and ability to lead through ambiguity, change, transformation, and regulated delivery constraints.

Responsibilities

Set the multi-year product vision, strategy, roadmap, and investment priorities for the ACH and Wires portfolio in alignment with enterprise strategy, client needs, modernization priorities, risk expectations, and financial objectives.
Run the ACH and Wires portfolio as a business, with accountability for revenue, transaction growth, pricing, client adoption, digital migration, platform health, risk indicators, operating efficiency, and cost-to-serve.
Lead end-to-end product lifecycle management, including discovery, business case development, funding prioritization, requirements, delivery, launch, commercialization, servicing, performance management, and ongoing optimization.
Drive modernization of core payment platforms, client-facing experiences, file/API connectivity, operational workflows, controls, reporting, servicing, and fraud mitigation capabilities.
Own product governance and prioritization, balancing regulatory commitments, client demand, risk remediation, platform resiliency, modernization, revenue growth, and capacity constraints.
Partner with technology, operations, risk, compliance, legal, sales, treasury management, client service, implementation, finance, data, and marketing teams to deliver secure, reliable, scalable, and commercially viable payment solutions.
Serve as the senior subject matter expert for ACH, domestic and international wires, payment controls, fraud mitigation, exceptions, returns, recalls, settlement, service messages, operational workflows, client impacts, and industry rules.
Ensure products operate within U.S. Bank’s risk appetite and applicable requirements, including NACHA requirements, wire transfer obligations, sanctions screening, fraud controls, audit readiness, and broader banking risk management expectations.
Represent the portfolio in senior leadership forums, product governance routines, client engagements, industry conversations, and cross-functional steering committees.
Lead, coach, and develop a high-performing product team, establishing clear ownership, strong product discipline, talent development, succession depth, and a collaborative culture aligned with U.S. Bank leadership expectations.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation of two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.