Head of Communications

Ennoble Care

1d•Remote

About The Position

Ennoble Care is seeking its first Head of Communications to lead external and internal communications, including media relations, executive visibility, and crisis communications. Initially an individual contributor, the role offers the opportunity to build a team. The Head of Communications will serve as the company’s executive voice and media spokesperson and manage public relations firms and external advisors. The role does not own marketing or branding, but partners closely with the brand marketing and social media teams to help Ennoble Care speak with one voice. Ennoble Care provides mobile primary care, palliative care, and hospice services. Its clinicians visit patients at home and provide continuity of care for people with chronic conditions and limited mobility. The company operates in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia, and offers remote patient monitoring, behavioral health management, and chronic care management programs. This is a remote, full-time role requiring up to 20% travel.

Requirements

At least 7 years of experience in communications or public relations, including leading internal and external communications.
Bachelor’s degree in communications, journalism, or a related field.
Established healthcare media relationships or the ability to build them quickly.
Track record of positioning executives as credible public voices.
Experience directing PR agencies and vendors against clear goals.
Exceptional writing skills across employee announcements, press releases, speeches, and op-eds.
Ability to work as an independent operator, build structure, set priorities, and move quickly while partnering effectively with marketing and social media teams.
Ability to thrive in a fast-paced, scaling environment similar to a startup, including working amid ambiguity, adapting to shifting priorities, and delivering with agility and speed.
Ability to travel up to 20%.
Candidates must disclose any current or future need for employment-based immigration sponsorship before an offer is extended.

Nice To Haves

Experience in home-based care, value-based care, or broader healthcare.

Responsibilities

Set and own the overall public relations strategy, including priorities and an annual plan for thought leadership, target media outlets, conference speaking, and industry awards aligned with enterprise growth goals.
Build relationships with healthcare trade, national business, and regional media; serve as spokesperson and produce press releases, fact sheets, and company boilerplate.
Manage relationships with retained PR firms and external advisors, including strategy, budgets, deliverables, and accountability for results.
Position the CEO and leadership as voices in home-based and palliative care through conference speaking, bylines, op-eds, and industry awards.
Lead issues and crisis communications with legal, compliance, operations, and external advisors; maintain HIPAA-compliant protocols and holding statements for timely responses.
Own employee communications across a distributed, multi-state workforce, including leadership messages, company announcements, and change and integration communications.
Align communications with company milestones, growth and acquisition announcements, and strategic priorities; partner with the Executive Leadership Team and support recruitment, referral development, and payer relations.
Define and report on communications KPIs, such as earned media, share of voice, and employee engagement.
Partner with brand marketing and social media teams to ensure consistent company communications.

Benefits

Medical insurance
Dental insurance
Vision insurance
Supplementary benefits, including life insurance and short- and long-term disability
Flexible Spending Accounts for medical and dependent care
Accident, critical illness, and hospital indemnity coverage
Paid Time Off
Paid office holidays
Paid sick time
401(k) with up to 3% company match
Referral Program
Payactiv pay-on-demand