Head of Communications, US Roche Diagnostics Corporation

Roche•Indianapolis, IN

9d•$196,000 - $257,250•Onsite

About The Position

This position provides strategic direction and leadership for all corporate communications and business area communications for Roche Diagnostics Corporation (RDC) in the US. This includes internal and external corporate communications, media relations, crisis management, executive communications, digital and social media, and corporate brand and reputation management. The role manages creative and event production agencies, and works directly with the President & CEO of Roche Diagnostics North America and other C-suite executives to align communications strategy with business goals. Key responsibilities include developing and enforcing the corporate brand strategy, owning organizational change communications, and collaborating with the Diagnostics Marketing organization to ensure consistent messaging across all platforms. The role also develops and implements public relations strategies for the North America region to foster a favorable company image and oversees the editing and distribution of various communication materials. Additionally, this position leads corporate social responsibility strategy and manages the charitable giving program, partnering with business area leadership to project the desired corporate message and maintain global brand guidelines. The Head of Communications serves as the main interface with public relations agencies and acts as the corporate spokesperson. They provide strategic counsel, media training, and communications support for all RDC business areas. As a direct report to the President & CEO and a member of the United States Leadership Team and the Global Diagnostics Communications Leadership Team, this role participates in strategic planning, may develop corporate communications policies, and interacts regularly with executives and major customers. The role also has responsibility for maintaining and improving the quality system and achieving quality objectives.

Requirements

Bachelor’s degree in Communications, Journalism, Public Relations or related field.
10-15 years of communications, marketing communications or related business experience.
5-7 years of leadership experience managing managers and overseeing broad functional areas.
Proven track record of influencing C-suite stakeholders.
Excellent written and verbal communications skills.
Proven ability in working with and advising C-suite executives.
Proven track record of building high-performing teams and leading them to deliver strong results.
Solid corporate and business knowledge.
Excellent leadership qualities, including motivating others, team building, and credibility.
Demonstrated excellence in customer relations and building partnerships at all levels within an organization.
Strong analytical skills and problem solving ability.
Demonstrated ability in prioritizing multiple projects.
Demonstrated strategic work and knowledge of media, communications, creative agencies, marketing and event management.

Responsibilities

Provide strategic direction and leadership for all corporate communications and business area communications.
Oversee internal and external corporate communications, media relations, crisis management, executive communications, digital and social media, and corporate brand and reputation management.
Manage agencies of record (creative and event production).
Align communications strategy and goals with the overall business strategy in collaboration with the President & CEO and C-suite executives.
Develop and enforce overall corporate brand strategy.
Own organizational change communications strategy and execution.
Align messaging and strategy with the Diagnostics Marketing organization.
Develop, implement, and coordinate public relations strategies for the NAM region.
Edit and oversee distribution of internal and external communication materials (website, newsletters, ads, intranet content).
Lead corporate social responsibility strategy and oversee the charitable giving program.
Partner with business area leadership (marketing, sales, P&C) to project the desired corporate message and maintain global corporate brand guidelines.
Serve as the main interface with public relations agencies.
Act as the corporate spokesperson to the media and general public.
Provide strategic counsel, media training, and media communications support for all RDC business areas.
Participate with other leaders to establish strategic plans and objectives.
Develop corporate communications policies and authorize their implementation.
Interact with executives and major customers for influencing and negotiating.
Provide direction to subordinate managers and high-level individual contributors.
Maintain and continuously improve the quality system and achieve quality objectives.
Oversee and shape the strategic communication planning of RDC-US internal and external communications.
Act as primary communications advisor to the President and CEO.
Lead a team consisting of internal communications, public relations, business area communications, community relations, digital/social media, and graphic designers.
Serve as media spokesperson, including talking to the community, general and trade media, and the general public.
Serve on the global diagnostics communications leadership team.
Manage issues and crisis management communications for RDC-US, including crisis communications tactics and training executives.
Select, oversee, and manage PR agencies.
Lead and set up all executive communications programs (appearances, speeches, presentations).
Drive and build a high-performance culture through effective employee engagement and communication in partnership with P&C.
Set effective internal communications strategy and agenda (events, communications, campaigns, training).
Oversee internal creative agencies and external agency partners.
Manage meetings and conventions for the company (sales meetings, corporate presence at congresses and trade shows).
Develop, lead, and direct community relations & charitable contribution initiatives.
Select, develop, and evaluate personnel to ensure the efficient operation of the function.