Head of Clinical Training

TransMedics, Inc. • Andover, MA

4d • $198,100 - $282,100

About The Position

The Head of Clinical Training leads the strategy, development, and delivery of clinical training across TransMedics' Heart, Lung, Liver, and Kidney platforms. The role ensures that clinical specialists, trainers, preceptors, proctors, transplant surgeons, and other healthcare professionals are trained to use OCS technology in accordance with applicable Instructions for Use (IFU), approved indications, standard operating procedures, and regulatory requirements. It oversees employee onboarding and certification, recertification, simulation, field education, surgeon training, and competency assessment for teams in the United States and international markets.

The position leads a global team of Training Program Managers, clinical educators, instructional designers, and field-based trainers. It develops standardized curricula, training materials, simulations, assessments, qualification standards, and competency-based certification programs, and maintains training records that are complete and audit-ready. The Head partners across clinical, operational, product, quality, regulatory, HR, and commercial functions to align training with product development, operational priorities, clinical evidence, regulatory requirements, launches, trials, and new indications.

The role also manages the clinical training budget, staffing, laboratory schedule, and educational resources; supports individualized development plans for Clinical Specialists; and maintains a centralized learning content library in the learning management system. The position promotes clinical excellence, patient safety, and expanded access to transplantation.

Requirements

• Bachelor's degree in perfusion, nursing, respiratory therapy, biomedical sciences, healthcare education, or a related clinical field.
• At least 10 years of experience in transplantation, organ perfusion, medical devices, clinical education, surgery, critical care, or a related field.
• At least 5 years of leadership experience in clinical training, professional education, clinical operations, or medical technology.
• Strong knowledge of organ transplantation, donor-organ management, operating-room workflows, and field-based clinical support.
• Experience developing and delivering clinical training for surgeons and other healthcare professionals.
• Demonstrated experience developing competency-based certification and recertification programs.
• Experience with simulation-based education, laboratory training, procedural instruction, and clinical performance assessment.
• Understanding of medical-device IFUs, approved indications, quality-system requirements, and regulatory standards.
• Demonstrated ability to lead geographically dispersed teams across domestic and international markets.
• Strong executive communication, presentation, coaching, organizational, and cross-functional leadership skills.
• Ability to travel domestically and internationally based on operational and training needs.

Nice To Haves

• Advanced clinical or graduate degree.
• Experience with ex vivo organ perfusion or organ-preservation technologies.
• Direct knowledge of TransMedics technology and the National OCS Program.
• Experience developing multi-organ and multi-platform clinical training programs.
• Experience supporting clinical trials, new product launches, new indications, and international expansion.

Responsibilities

• Develop and execute the clinical training strategy for the Heart, Lung, Liver, and Kidney platforms.
• Own training SOPs and lead training programs for clinical specialists, transplant surgeons, and other healthcare professionals.
• Lead a global team of Training Program Managers, clinical educators, instructional designers, and field-based trainers, and set qualification standards for trainers, preceptors, and proctors.
• Standardize onboarding, certification, cross-training, refresher, and recertification programs across regions and platforms.
• Partner with surgical directors and physician leaders to develop surgeon education for cardiothoracic and abdominal transplant teams, including organ preparation, cannulation, and procedural workflows.
• Ensure training aligns with applicable IFUs, approved indications, SOPs, and regulatory requirements, and support education related to adjacent transplantation therapies.
• Develop and maintain curricula, clinical simulations, assessments, and digital learning materials, updating them as products, indications, and clinical evidence evolve.
• Establish competency requirements and oversee assessments, field evaluations, remediation, and certification decisions, including targeted support for specialists needing additional clinical exposure.
• Partner with Clinical Operations to align training with staffing, platform coverage, case volume, and geographic expansion, including development of multi-platform Clinical Specialists.
• Prepare teams, surgeons, and transplant centers for clinical trials, product launches, and new indications.
• Use clinical events, customer feedback, and field performance data to improve training and maintain complete, audit-ready training records.
• Manage the clinical training budget, staffing, lab schedule, and educational resources while promoting clinical excellence, patient safety, and expanded access to transplantation.
• Develop individualized learning and development plans for Clinical Specialists to address competency gaps, strengthen clinical proficiency, and prepare employees for expanded responsibilities and career growth.
• Collaborate with HR, Legal, Quality, and other functional leaders to design and deliver training addressing organizational, compliance, and employee development needs.
• Partner with HR and subject matter experts to develop and maintain a centralized learning content library in the LMS, with standards for content review, approval, version control, and retirement.

Benefits

• Medical insurance with a Health Reimbursement Account through Blue Cross/Blue Shield of MA.
• Dental insurance.
• Vision insurance.
• Healthcare Flexible Spending Account.
• Dependent Care Flexible Spending Account.
• Short-term disability.
• Long-term disability.
• 401(k) plan.
• Pet insurance.
• Employee Stock Purchase Plan.
• Paid time off.
• Wellness resources.
• The role may be eligible for bonuses and equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior