Head of Campus Facilities

CATS Academy Boston • Braintree, MA

2d • $85,000 - $95,000 • Onsite

About The Position

CATS Academy Boston is seeking an experienced, hands-on Head of Campus Facilities to lead maintenance and custodial operations at its international boarding school campus. The role ensures that academic, residential, athletic, and outdoor facilities are safe, welcoming, and well maintained. Reporting to the Head of School, the position leads the facilities team, oversees preventive maintenance and campus improvement programs, manages contractors and suppliers, and partners with school leadership on safety, emergency preparedness, compliance, and longer-term facilities priorities. Because the campus operates around the clock, the role serves as an escalation point for genuine facilities emergencies outside normal working hours.

The position is full-time, on-site, and benefits eligible. Employees are expected to maintain appropriate professional boundaries, support the Academy's safeguarding policies, and comply with applicable Massachusetts mandated-reporting requirements.

Requirements

• At least five years of relevant facilities, building maintenance, or property operations experience.
• Previous experience supervising and developing maintenance, custodial, or similar operational teams.
• Strong working knowledge of building systems, including HVAC, plumbing, electrical systems, and preventive maintenance.
• Experience managing contractors, work orders, budgets, and competing operational priorities.
• Strong organizational, attention-to-detail, multitasking, and problem-solving abilities.
• Ability to remain calm and make sound decisions when urgent issues arise.
• Comfortable use of workplace technology and facilities or work-order systems; advanced technology skills are required.
• Strong written and verbal communication, interpersonal, and relationship-management skills.
• Ability to work effectively with colleagues, contractors, and a culturally diverse school community.
• Mission-driven, customer-focused, and results-oriented mindset, with emotional intelligence and empathy when working with diverse families.
• Commitment to student safety and well-being, global citizenship, cultural sensitivity, and safeguarding policies.
• Flexibility and adaptability to meet the scheduling demands of a boarding school.
• High school diploma or equivalent.

Nice To Haves

• Relevant trade qualifications.
• Facilities management certifications.

Responsibilities

• Lead, develop, and schedule maintenance and custodial teams, fostering a positive, accountable, service-focused culture.
• Own the preventive maintenance program for campus buildings and key HVAC, plumbing, electrical, and life-safety systems.
• Maintain an effective work-order system and ensure repairs are appropriately prioritized and completed promptly.
• Oversee the condition and presentation of academic, residential, athletic, and outdoor spaces, coordinating landscaping and snow-removal services.
• Manage external contractors and service providers, ensuring quality, value, and appropriate work standards.
• Manage the facilities operating budget and procurement of maintenance and custodial supplies.
• Maintain asset, warranty, inspection, and maintenance records, and identify future repair or replacement needs.
• Partner with Residential Life and school leadership on campus safety, emergency preparedness, and facilities-related compliance.
• Serve as an escalation point for genuine facilities emergencies outside normal working hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED