Head of Campus Facilities

CATS Academy Boston•Braintree, MA

1d•Onsite

About The Position

CATS Academy Boston is seeking an experienced, hands-on Head of Campus Facilities to lead maintenance and custodial operations at its international boarding school campus in Braintree, Massachusetts. This operational leadership role is responsible for helping ensure academic, residential, athletic, and outdoor facilities are safe, welcoming, and well maintained. The position leads the facilities team, oversees preventive maintenance and campus improvement programs, manages contractors and suppliers, and works with school leadership on safety, emergency preparedness, compliance, and longer-term facilities priorities. The role reports to the Head of School. Because the campus operates around the clock, the Head of Campus Facilities is an escalation contact for genuine facilities emergencies outside normal working hours. CATS Academy Boston is an international boarding high school serving students from around the world. Employees are expected to maintain appropriate professional boundaries, support the Academy's safeguarding policies, and comply with applicable Massachusetts mandated-reporting requirements. This is a full-time, benefits-eligible position performed on-site.

Requirements

At least five years of relevant facilities, building maintenance, or property operations experience.
Previous experience supervising and developing maintenance, custodial, or similar operational teams.
Strong working knowledge of building systems, including HVAC, plumbing, electrical systems, and general preventive maintenance.
Experience managing contractors, work orders, budgets, and competing operational priorities.
Strong organizational and problem-solving skills, including the ability to remain calm and make sound decisions when urgent issues arise.
Comfort using workplace technology and facilities or work-order systems.
Strong interpersonal and communication skills and the ability to work effectively with colleagues, contractors, and a culturally diverse school community.
High school diploma or equivalent.
Exceptional attention to detail and ability to multitask in a fast-paced environment.
Mission-driven, customer-focused, and results-oriented mindset.
Emotional intelligence and empathy when working with diverse families.
Commitment to student safety, global citizenship, cultural sensitivity, and student well-being.
Flexibility and adaptability to meet the scheduling demands of a boarding school.

Nice To Haves

Relevant trade qualifications.
Facilities management certifications.

Responsibilities

Lead, develop, and schedule the Academy's maintenance and custodial teams, fostering a positive, accountable, and service-focused culture.
Oversee the preventive maintenance program for campus buildings and key HVAC, plumbing, electrical, and life-safety systems.
Maintain an effective work-order system and ensure repairs are prioritized appropriately and completed promptly.
Oversee the condition and presentation of academic, residential, athletic, and outdoor spaces, including coordination of landscaping and snow-removal services.
Manage external contractors and service providers, ensuring quality, value, and appropriate standards of work.
Manage the facilities operating budget and procurement of maintenance and custodial supplies.
Maintain accurate asset, warranty, inspection, and maintenance records, and identify future repair or replacement requirements.
Partner with Residential Life and school leadership on campus safety, emergency preparedness, and facilities-related compliance.
Serve as an escalation contact for genuine facilities emergencies outside normal working hours.
Maintain professional boundaries, support safeguarding policies, and comply with applicable Massachusetts mandated-reporting requirements.