Head of A220 Program Operations

Airbus•Herndon, VA

2d•Hybrid

About The Position

The HO A220 Program Operations is responsible for the End-to-End (E2E) Program tactical steering and process industrialization required to meet the program's commercial and financial targets. This role focuses on navigating the technical and process operational aspects of the A220 ecosystem to ensure that growth from $200M to $650M in revenue is supported by robust, scalable, and cost-efficient workflows. By leveraging a comprehensive E2E vantage point, you identify and manage complex cross-functional relations and impacts to secure long-term customer satisfaction and program profitability.

Requirements

Bachelor's degree in Economics, Business Administration, Project Management, Engineering or Aerospace or an equivalent combination of education and experience.
10+ years of experience required
Min 5 years of experience in transformation management, operational management and project management in logistics and/ or customer service
Min 2 years of experience in applying sprint/Scrum/LBIT/VSM methods
Leadership experience required
Able to travel domestically and internationally, sometimes on short notice
Authorized to work in the US
Able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings.
Able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms.
Able to speak in conversations and meetings, deliver information and participate in communications.
Able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.
Able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
Able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
Able to push and pull small office furniture and some equipment and tools.
Able to sit for long periods of time in meetings, working on the computer.
Able to squat or kneel to retrieve or replace items stored on low shelving.
Able to stand for discussions in offices or on the production floor.
Able to travel independently and at short notice.
Able to walk through office and production areas including uneven surfaces.
Steel-toed shoes are required for all shop floor visits, appropriate hearing/eye protection may also be required when visiting the shop floor.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Nice To Haves

Masters Preferred

Responsibilities

Direct the process evolution required to scale the program effectively.
Lead the design and implementation of next-generation material services, turning strategic requirements into industrialized, scalable workflows. Dedicated Focus will be on maturing the A220 Inventory Strategy and Off-Shelf Availability.
Navigate the technical and process operational aspects of the A220 program to ensure seamless material service delivery.
Launch E2E Program initiatives and projects to enhance cost efficiency and streamline the program interface.
Utilize an E2E perspective to manage complex relations and cross-functional impacts across the program’s four legal entities.
Ensure the achievement of AOP targets and growth goals through active operational performance management.
Identify and realize profit improvements by optimizing the process cost efficiency and identifying scalability potential.
Lead cross-program projects to secure $20M in efficiency gains by 2030 through process standardization.
Monitor inventory value development to ensure stock levels support critical parts in our customer operations and the overall programs business growth.
Manage and coach a high-performing international team of Program Managers and Product Leads.
Serve as the primary de-escalation point for E2E process challenges, implementing systemic fixes that resolve structural bottlenecks.
Secure customer satisfaction scores by ensuring E2E processes are robust and industrialized to meet requirements reliably.
Represent the program's material management needs within the broader organization and at senior customer meetings.
Ensure all business activities and industrialized processes comply with relevant internal and external regulations.
Other duties as assigned: 5%