Head Manager

Snipes•Arlington, TX

10h

About The Position

The Head Manager manages the staff and all aspects of store operations at their home store to support the achievement of company objectives. The role communicates operational goals, coordinates store processes and schedules, manages payroll against budget, and builds a team that delivers sales and profit results. The Head Manager provides leadership, feedback, coaching, evaluations, and development opportunities to help team members meet performance expectations and progress in their careers. The role partners with the District Manager and Human Resources on associate relations matters, participates in store meetings and conference calls, and works with Store Management, Human Resources, the District Manager, and Asset Protection. The position may require responding to store alarm problems as needed. SNIPES describes itself as a sneaker and streetwear retailer with more than 750 stores in Europe and the USA, and highlights its community program, “SNIPES serves.”

Requirements

At least 18 years of age.
At least 2 years of previous experience as a retail manager.
High school diploma or equivalent.
Able to respond to store alarm problems as needed.
Excellent communication and organizational skills.
Strong drive to achieve results.
Initiative and problem-solving skills.
Enthusiasm for the brand.
Strong customer service skills.
Team player with the ability to lead a team.
Disciplined and self-motivated.
Goal-oriented.
Adaptable and flexible.
Fast learner.
Able to stand for long periods throughout the shift.
Able to lift between 15 and 30 pounds.

Nice To Haves

A college degree is a plus but is not required.

Responsibilities

Communicate store operational goals and directives to help the store team meet the sales plan.
Complete schedules and operational tasks, maintain visual merchandising, and follow processes within specified timelines.
Meet the payroll budget without compromising customer expectations.
Partner with the District Manager and/or Human Resources on associate relations issues, including situations that may warrant termination.
Participate in store meetings and conference calls to identify opportunities, share business observations and best practices, and determine solutions.
Build a strong team that delivers sales and profit results.
Provide honest, effective leadership that supports a performance-driven culture.
Motivate team performance and drive sales through timely feedback and evaluations tied to productivity goals and performance.
Identify development needs and train individuals and the team in required knowledge and skills; provide ongoing coaching.
Recognize desired behaviors and address poor performance through constructive, developmental coaching and feedback.
Identify associates with succession potential and help develop their capabilities for advancement.
Respond to store alarm problems as needed.