Oversee the daily operations of the waterpark attractions. Ensure the safety of both guests and employees is the highest priority. Administer general and on-the-job training of aquatic attendants and lifeguards. Ensure that rotations and breaks for aquatic attendants and lifeguards occur in a timely manner. Enforce park policy in a manner conducive to being an advocate for the guests, while still adhering to park rules and regulations. Evaluate the performance of subordinates and provide feedback to promote growth and retention. Aid supervisors in addressing concerns of coaching and counseling with front line staff. Conduct safety audits on ride attendants and lifeguards. Make sure necessary paperwork is taken care of and handed to the manager or appropriate department. This includes employee attendance records, coaching and counseling documentation, and any other documentation deemed appropriate to the position. Facilitate both proactive and reactive safety responses to emergency situations. This includes informing management of the situations, as well as appropriate park emergency response personnel. Maintain 10/20 protection standard over the guests in your zone of protection while on the lifeguard stand. Respond to any situations that compromise the safety of the guests. Continuously strive for quality service, guest satisfaction, and safety. Adhere to all operating procedures as outlined in the waterpark standard operating procedures for the positions you are staffing. This includes, but is not limited to: completing safety checklists, operating attraction, cleaning area, immediately addressing any waterpark attraction maintenance concerns, and/or stopping operation, if necessary. Attend a minimum of four hours on in-service training per month – requirement to retain your license. Perform other duties appropriate to the area of responsibility as deemed necessary by the Operations Supervisory Staff and Management. Management reserves the right to add or remove duties when circumstances dictate. Be willing and able to perform the duties of an Aquatic Attendant or Lifeguard, if necessary.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed