Head Golf Professional

BallenIsles Country Club•Scottsdale, AZ

7h•Onsite

About The Position

Troon North Golf Club, located in Scottsdale, AZ, is pleased to announce an excellent career opportunity for a full-time Head Golf Professional! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.

Requirements

Bachelor’s degree (BA) from four-year college or university; or three to four years related experience and/or training; or equivalent combination of education and experience (multi-course facilities may require more experience).
Ability to read and speak English is required in order to perform the duties of the job (e.g. the associates are required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
Class A member of PGA/LPGA.
Alcohol Awareness Training.

Nice To Haves

Knowledge of Microsoft Office applications.
Experience with computerized POS and tee time system.

Responsibilities

Oversee all facets of the golf operations including tournament operations and set up, rules, tee sheet activity, range operations, player service operations, cart fleet.
Assists in controls of expenses in relation to revenues.
Creates a customer service-oriented atmosphere that promotes the game of golf and meets the needs of the members and Guests. Ensures that associates provide a high level of customer service.
Works closely with the Superintendent and the Food and Beverage Manager daily to ensure timely communication and to establish a good working relationship.
Prepares work schedules and assigns associates areas of responsibility.
Performs payroll tasks as scheduled and adjusts prior to submitting to payroll. Monitors hours to maximize productivity and minimize overtime.
Provides leadership and vision to golf staff, building people, and preparing them for career advancement.
Assists the Director of Golf in interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates, addressing complaints and resolving problems.
Assists in and manages department members that may include but are not limited to: Assistant and Associate Golf Professionals, Tournament Coordinator, and various Guest Services Attendants, Rangers / Marshalls.
Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.
Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs, and other expenses.
Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
Communicates any changes or new policies and procedures to the department.
Conducts staff meetings with subordinates, (bi-weekly to monthly)
Maintains flexibility to take on new and different tasks as directed by the Department Manager.
Incorporates safe work practices in job performance.
Attends staff meetings.