Head Clerk

Albertsons • Sacramento, CA

8d • Onsite

About The Position

As a primary contact for Safeway customers, the Head Clerk provides friendly, courteous, and helpful service. During the absence of the Store Director and Assistant Directors, the Head Clerk is in charge of the store, with analogous authority to make necessary decisions to operate the store at maximum profit, efficiency, and superior customer service. When in charge of the store Head Clerk will supervise the store employees. The Head Clerk also acts as a Cashier-Checker. May be required to work in many of the departments within the store.

Requirements

• Ability to follow company customer service procedures.
• Demonstrated prior customer service skills or related experience.
• Ability to interact with customers and co-workers.
• Ability to understand and follow instructions.
• Knowledge of all positions within the store.
• Ability to work independently.

Nice To Haves

• Prior experience as a clerk or manager.

Responsibilities

• Provide customer service as currently defined by the employer within the scope of the position and within company policy.
• Responsible for appropriately handling emergencies, customer complaints, employee or customer accidents and supervising all store personnel.
• Writes schedules, coordinates requests.
• Performs complete store walk and follows through.
• Executes and monitors price changes and monitors scan integrity.
• Maintains high level of familiarity with company policies and procedures.
• Supervises the sales floor to monitor service and replenishment of products.
• Replaces stock in displays surrounding the checkout area.
• Assists in other departments when needed.
• Assists in maintaining a clean and safe work environment within the store.
• Assists other cashiers with computer, register, and scanner problems.
• Responsible for performing basic office functions to assist customers and personnel.
• Operates electronically scanning cash register to total customers’ final bill.
• Receive payment for customer purchase and count back correct change.
• Bag groceries in paper, canvas, or plastic bags.
• Lift bags into grocery cart.
• Offer customer assistance with carry out, and perform that task if a Courtesy Clerk is not available.
• May be responsible for completing close of day function in the office.
• May be responsible for counting out of stock product.
• May count tills when other cashier-checkers leave.
• Other duties as assigned.

Benefits

• Diverse and inclusive work culture
• Competitive pay with weekly payroll
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Comprehensive benefits for eligible associates, including Medical, Dental, Vision, 401(k), and more
• Paid time off: vacation, holidays, and sick leave
• Leaders invested in your training, career growth & development
• Pay Transparency: Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications.
• medical
• dental
• vision
• disability and life insurance
• sick pay
• PTO/Vacation Pay or Flexible Time Off
• paid holidays
• bereavement pay
• retirement benefits (pension and/or 401k eligibility)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed