HCV COMPLIANCE ANALYST

Housing Authority of SavannahSavannah, GA
$52,248 - $78,372Onsite

About The Position

This is a new position responsible for conducting quality control analysis for all Housing Authority of Savannah (HAS) housing program processes and procedures. The role involves reviewing housing program operations against HAS, HUD, investors, and local, state, and federal regulations. The incumbent will evaluate assigned work products to ensure consistent, efficient, and compliant internal operations. This position will also conduct technical and operational research and assist in developing quality control procedures and formulating policies to mitigate future deficiencies.

Requirements

  • High School diploma or GED and two years of college coursework from an accredited college or university.
  • Three years of experience in public housing, HCV program, case management, apartment management, or an equivalent combination of college coursework and higher education.
  • Knowledge of HUD policies, and other Federal, state and local laws, rules and regulations related to low-income housing and Housing Authority of Savannah's policies.
  • Knowledge of general office practices and procedures, business English and basic mathematics.
  • Ability to establish and maintain effective working relationships with landlords, owners, subordinates, supervisors, residents, Authority employees, and the general public.
  • Excellent communication and interpersonal skills.
  • Ability to communicate with and relate to persons of diverse backgrounds and abilities and to establish and maintain effective working relationships with participants, landlords and the public.
  • Ability to complete complex and detailed tasks in a timely manner.
  • Ability to plan and prioritize work.
  • Bondability.
  • Valid driver’s license.
  • Eligibility to be covered under the Authority’s fleet auto insurance.
  • Must be able to work independently, performing complex work in an accurate and timely manner without close supervision.
  • Ability to handle interpersonal situations involving conflicts between assisted participants and landlords, with skill and professionalism.

Nice To Haves

  • Bachelor’s degree in Business Administration, Public Administration, Accounting, Sociology, Psychology or a related field is preferred.
  • Housing Choice Voucher Specialist Certification required within first year of employment (training and testing will be at the Housing Authority of Savannah’s expense). Must have passing score on all subtests, regardless of overall scoring.

Responsibilities

  • Research Housing Choice Voucher Program regulations by reviewing federal regulations, and PIH operating system.
  • Review Notices, regulatory bulletins, and other relevant guidance to ensure program compliance.
  • Identify and analyze key housing program activities to detect errors, inconsistencies, and opportunities for improvement, and report findings to management.
  • Assist in the implementation of procedures to strengthen the quality control function, including the dissemination of regulatory updates, the development of new policies, and follow-up measures to ensure compliance and accountability.
  • Prepare comprehensive reports summarizing quality control activities, findings, and outcomes for departmental planning and review.
  • Monitor the status of identified issues, ensuring timely resolution and escalating unresolved matters to appropriate personnel in accordance with defined timeframes.
  • Interview participants for Section 8 housing assistance, explain housing program obligations, verify information on the reexamination and/or re-certification, and determine continued eligibility of participants.
  • Issue proposed termination notices for program violations and maintain an up-to-date termination tracking report.
  • Schedule and facilitate informal hearings with residents, ensuring adherence to HAS procedures and all applicable regulations.
  • Review resident data from Dual Subsidy and New Hire reports to ensure accuracy and compliance with HUD requirements.
  • Conduct quality control audits of housing program files to verify the accuracy of rent calculations and the presence of required documentation.
  • Attend all required training, staff development sessions, and departmental meetings to maintain and enhance knowledge, skills, and job performance.
  • Review tax credit files for completeness and accuracy; collaborate with relevant staff to resolve discrepancies and escalate issues when necessary.
  • Ensure that all client files meet HUD federal regulations and internal standards as outlined in the HCV Administrative Plan and Standard Operating Procedures.
  • Interact with both residents and landlords.
  • Perform other related duties as assigned.

Benefits

  • Training and testing for Housing Choice Voucher Specialist Certification will be at the Housing Authority of Savannah’s expense.
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