HCV Case Manager
About The Position
The primary purpose of this position is to perform program and administrative tasks to ensure compliance with HUD regulations and the Housing Authority of the Birmingham District's (HABD) policies. The Case Manager is responsible for processing annual and interim recertifications, determining eligibility for housing assistance, managing Housing Assistance Payments (HAP), and maintaining accurate and complete records for tenants and landlords. This role supports the full leasing of eligible program participants and ensures the integrity of tenant and landlord files. All activities must align with HABD's mission, strategic goals, and objectives.
Requirements
- High School Diploma or GED is required.
- Minimum of one (1) year of experience in property management, Public Housing, the Housing Choice Voucher Program, or a related public service agency or a minimum of two (2) years of progressive professional development in any other field may be considered.
- Must obtain HCV and Rent Calculation certification within six (6) months of employment.
- Strong computer skills (e.g. MS Word, Excel, PowerPoint, and Outlook) to perform this job successfully.
- Ability to learn other computer software programs as required by assigned tasks.
Nice To Haves
- Section 8 or Public Housing experience is preferred.
Responsibilities
- Review and verify documents and third-party income information to ensure compliance with HUD and HABD regulations.
- Calculate tenant payments, rents, HAP amounts, and utility reimbursements promptly and accurately.
- Process annual and interim recertifications, rent increase requests, and adjustments to HAP contracts.
- Conduct eligibility determinations, including income calculations, family composition reviews, and affordability assessments.
- Analyze Enterprise Income Verification (EIV) reports to address discrepancies and ensure compliance.
- Manage application and recertification files, maintaining organized filing systems and scanning documents into the system.
- Prepare HUD 50058 forms, HAP contract amendments, and other documentation for submission and distribution to tenants and landlords.
- Conduct briefings for new participants, port-ins, and moves; assist with participant workshops and training.
- Verify that no multiple subsidies exist before leasing and process tenancy approvals.
- Coordinate with landlords to obtain and provide necessary documents, including leases and affordability notifications.
- Perform quality control audits of tenant files and correct discrepancies as needed.
- Assist with third-party and HUD audits by preparing files and ensuring regulatory compliance.
- Monitor and track zero-income participants every 90 days and notify participants of missing documentation.
- Provide technical and status reports to inform management of task progress.
- Perform administrative and clerical duties to support the Rental Assistance Department and other departments as required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
