HCM Solutions Engineer

OneDigital

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About The Position

The HCM Sales Solutions Engineer is a member of the Sales organization who partners with Account Executives and Revenue leaders to demonstrate the value of OneDigital’s solutions. The role connects sales, product, and customer needs by translating business challenges into consultative solution presentations that build client interest, accelerate sales cycles, and support revenue growth. The ideal candidate has strong presentation skills, business acumen, and technical aptitude, with a focus on creating exceptional buyer experiences.

The role includes delivering customized product demonstrations, conducting discovery, mapping customer needs to product capabilities, and supporting sales opportunities and proof-of-concept efforts. It also involves maintaining demo environments and materials, keeping current on product releases and market trends, and collaborating with Product, Marketing, Customer Success, and Implementation teams. The position may also support webinars, trade shows, conferences, and other customer-facing events.

Requirements

• Bachelor's degree or equivalent experience.
• At least 3 years of experience in a Sales Engineer, Solutions Consultant, Demo Engineer, Solutions Architect, Product Specialist, or related customer-facing role.
• Strong presentation and communication skills, including the ability to engage executive-level audiences.
• Ability to translate technical capabilities into business value and customer outcomes.
• Strong organizational skills and attention to detail.
• Ability to manage multiple opportunities and priorities simultaneously.
• Must be eligible to work in the United States without the need for work visa or residency sponsorship.

Nice To Haves

• Experience demonstrating software, SaaS, HR technology, payroll, HCM, benefits administration, or enterprise platforms.
• Experience supporting enterprise or mid-market sales organizations.
• Background in HR Technology, HCM, Payroll, Benefits Administration, PEO, or Workforce Management solutions.
• Familiarity with discovery methodologies and consultative selling approaches.
• Experience with CRM and sales technologies such as Salesforce, HubSpot, Gong, ZoomInfo, or similar platforms.
• Prior experience working in a high-growth SaaS or technology organization.

Responsibilities

• Deliver customized product demonstrations to prospective clients across industries and business segments.
• Partner with Account Executives throughout the sales cycle to understand customer needs, pain points, and business objectives.
• Tailor demonstrations to highlight product capabilities relevant to client challenges and priorities.
• Present complex solutions clearly and concisely, emphasizing business relevance.
• Answer prospect questions about functionality, workflows, integrations, and implementation considerations.
• Conduct prospect discovery sessions to understand business requirements and desired outcomes.
• Map customer challenges to product capabilities and recommended solutions.
• Collaborate with Sales and Product teams to develop demo strategies for strategic opportunities.
• Support proof-of-concept initiatives and solution validation when applicable.
• Maintain demo environments, data sets, and presentation materials.
• Create and improve demo scripts, use cases, and customer-focused storytelling content.
• Stay informed about product releases, feature enhancements, and market trends.
• Share customer feedback and market insights with Product Management and Marketing.
• Coordinate with Customer Success and Implementation teams to align the sales process with customer onboarding.
• Assist with webinars, trade shows, conferences, and other customer-facing events as needed.

Benefits

• Health, wellbeing, retirement, and other financial benefits for eligible employees.
• Paid time off.
• Overtime pay for non-exempt employees.
• Learning and development programs.
• Reimbursement of job-related expenses according to company policy.
• Employee perks and discounts.
• Some roles may be eligible for variable compensation, commission, and/or an annual bonus based on individual and/or company performance.

What This Job Offers

• Job Type: Full-time