HCM Payroll Business Analyst and Systems Implementation Lead
About The Position
Crowe is seeking an experienced consultant to support its public sector consulting practice, leading and contributing to projects that help government clients modernize Human Capital Management (HCM) and payroll systems. The role involves solving complex business challenges, improving processes, assessing systems, and helping clients implement configured solutions. The consultant is expected to lead and mentor business analyst teams, contribute to project delivery and client relationships, and support business development. Crowe consultants continuously develop technical and transferable skills, collaborate across teams, use technology to address business problems, and explore tools such as emerging AI capabilities to improve efficiency, insights, and client outcomes. The position calls for a growth mindset, strong communication and critical-thinking skills, and confidence navigating new challenges.
Requirements
- Undergraduate degree and 5 to 8 years of professional experience in management consulting.
- Current certification in one or more of the following: CBAP, CSM, PMI-PBA, or PMP.
- In-depth knowledge of HR and payroll processes.
- Prior experience implementing payroll or HCM software, including system configuration and testing.
- Prior experience using ALM software such as JIRA, DevOps, or ELM.
- Experience working in a structured Agile or Scrum environment.
- Demonstrated ability to lead and coach in a matrixed environment.
- Strong experience working with public sector clients.
- Strong analytical thinking, attention to detail, and quantitative skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite, including Word and Excel.
- Self-motivated and flexible, with the ability to work independently and collaboratively.
- Consistent record of delivering high-quality work under tight deadlines.
Nice To Haves
- Experience working on large projects involving 100,000 or more employees and multi-year implementations.
- Experience with enterprise-level government systems and public sector project lifecycles.
Responsibilities
- Collaborate with public sector clients to design and implement solutions that improve business processes and address organizational challenges.
- Lead and mentor business analyst teams conducting detailed process analysis and system assessments.
- Analyze business operations and develop actionable recommendations for improvement.
- Facilitate stakeholder meetings, interviews, and workshops to gather business and technical requirements.
- Conduct analytical research to align policies, procedures, and business needs with configured functionality.
- Use Agile methodology to write user stories, plan and monitor development and deployment progress, and demonstrate delivered functionality.
- Support testing and reconciliation from the functional and business-process perspective.
- Deliver written reports, process documentation, and client presentations.
- Work with project managers to ensure projects are completed on time and within budget.
- Support proposal development, client relationship management, and business development efforts.
Benefits
- Comprehensive total rewards package.
- Career Coach meetings to guide career goals and aspirations.
- Flexible work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
