Hazardous Shipment Specialst
About The Position
The Hazardous Shipment Specialist obtains, assesses, audits, and documents hazardous materials information for cargo sailing on TOTE vessels to help ensure the safety of everyone involved. The role handles hazardous shipment data and documentation, applies relevant federal and company requirements, and works with customers and internal teams to support accurate, timely cargo processing. The position operates with little or no direct supervision and exercises broad discretion in selecting and coordinating methods within established company policies. Errors in judgment may have significant operational or financial effects, and the role regularly handles sensitive information. The position has no authority to commit organizational funds. The position is office-based with extensive computer use and frequent review and analysis of hazardous documentation and regulatory materials. Flexible scheduling may be required to support vessel operations, cargo cutoff times, and hazardous shipment processing. Additional hours may be needed as business needs require.
Requirements
- Associate degree, or five or more years of transportation industry experience with knowledge of multiple areas of transportation and logistics.
- Proficiency with Microsoft Word, Excel, and Outlook.
- Strong interpersonal, communication, and customer service skills.
- Ability to exercise sound judgment and make effective decisions.
- Demonstrated leadership capabilities.
- Flexibility to work additional hours as business needs require.
Nice To Haves
- Experience managing hazardous materials and working with 49 CFR regulations is strongly preferred.
Responsibilities
- Add complete hazardous data to bookings and bills of lading accurately and on time.
- Attend hazardous materials training and maintain an understanding of hazardous documentation and materials used within TOTE.
- Run daily hazardous reports from back-office and terminal systems.
- Receive and review customer hazardous paperwork to identify inconsistencies that could prevent cargo receipt at the terminal.
- Pre-audit hazardous bills of lading submitted before vessel sailing.
- Apply requirements in 49 CFR and TOTE-specific hazardous materials requirements.
- Understand hazardous cargo segregation requirements within containers and aboard vessels.
- Work flexible hours to enter hazardous data promptly and prevent driver delays at terminal gates.
- Review, approve, and attach hazardous documentation to shipments in TOTE back-office systems.
- Follow escalation procedures for hazardous issues that may place TOTE at risk.
- Manage KPIs related to hazardous documentation and workflow processes.
- Address customer non-compliance with hazardous documentation requirements and cutoff times.
- Execute dangerous cargo manifest reporting for northbound and southbound vessel operations.
- Develop understanding of assigned customers’ business models and processes, evaluate their needs, and recommend solutions to obtain required information on time.
- Communicate important customer transactional information to internal departments and employees.
- Work cross-functionally to build relationships, improve communication, resolve issues, and identify process and service improvements.
- Educate customers about documentation requirements and regulatory compliance standards.
- Maintain understanding of industry and TOTE terminology, procedures, freight movement, rating, documentation, hazardous materials handling, and regulatory compliance.
- Assist the Shipment Services Supervisor with continuous improvement initiatives, reporting, and other assigned projects.
- Assist the company with duties necessary to achieve organizational goals and objectives.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
