Harmony Square Director (HSD) Clinical

Harmony Senior Services•Charleston, WV

About The Position

The Harmony Square Director is responsible for the overall day-to-day operations of the Harmony Square neighborhood. The role supervises and develops team members, plans and leads resident programs and outings, and coordinates with clinical, life enrichment, dining, and other departments to support residents with dementia and their families. The Director monitors resident needs and changes in condition, helps maintain a safe and stimulating environment, supports family communication and satisfaction, and completes required care plans, training, and regulatory tasks.

Requirements

Three to five years of experience working with individuals with dementia, including leading programs, managing behavior expression, and educating staff and families about Alzheimer’s disease and dementia.
Experience supervising and managing staff.
Experience organizing, conducting, and planning programs and activities for seniors with dementia.
Experience with behavior-expression redirection and interventions.
Strong organizational and time-management skills.
Critical-thinking skills.
Ability to communicate effectively verbally and in writing.
Valid driver’s license and good driving record.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Must maintain applicable state requirements for dementia-specific training.

Nice To Haves

Associate or bachelor’s degree, or equivalent education and/or experience, subject to state requirements; relevant areas of study include recreation, activities, geriatrics, and dementia care.
Dementia training or Certified Dementia Practitioner certification, or eligibility for certification.

Responsibilities

Conduct interviews, orientation, coaching, and ongoing training for Harmony Square team members in accordance with training standards and regulatory guidelines.
Supervise and direct Harmony Square team members, including Life Enrichment Assistants and PCAs/CNAs, in conjunction with the Healthcare Director.
Develop, plan, and implement purposeful resident programs that enrich residents’ and families’ lives, including outside trips and events.
Partner with the Life Enrichment Director to conduct monthly planning meetings and prepare upcoming programs and supplies.
Coordinate with the program team to complete planning forms, organize supplies, and plan calendars, events, and outings.
Develop and implement monthly activities and supplies based on dimensions of wellness, Reflections signature programs, and residents’ person-centered interests.
Lead three to four high-quality, innovative programs per day and schedule weekly outings.
Continuously assess resident needs with the community clinical team, communicate changes to the Healthcare Director and Executive Director, and initiate interventions as needed.
Participate in Resident/Family Care Conferences and the Family Call Program as directed by the Executive Director.
Connect with local community resources and build relationships with residents and families to encourage program participation and satisfaction.
Maintain a stimulating environment that promotes safety, security, and well-being in collaboration with the clinical team.
Maintain the Behavior Expression process.
Ensure dining needs are met in partnership with the Director of Dining and Healthcare Director.
Complete state-required care plans and service plans for Harmony Square residents in conjunction with the Healthcare Director.
Partner with the Alzheimer’s Association and other local organizations to schedule, organize, and participate in monthly support group meetings.
Complete required training and insurance requirements to drive the company vehicle.
Coordinate care across disciplines, including life enrichment, clinical, and dining services.
Complete daily and bi-weekly neighborhood rounds, lead and organize daily huddles, and attend monthly programming calls.
Promote teamwork and team member appreciation, and maintain positive working relationships with all departments.
Communicate effectively with resident families and respond promptly to questions and concerns.
Complete required courses in accordance with state regulations and Relias Learning.
Carry out other duties as assigned.