Hardware Technician

Ensono • Downers Grove, IL

1d • Hybrid

About The Position

As a Data Center Hardware Technician at Ensono, you will apply your knowledge of server hardware and data center operations to complete a wide range of installation, maintenance, and troubleshooting tasks that support our clients' mission-critical infrastructure. Following established procedures and best practices, you'll work hands-on with physical hardware in data center environments, conveying technical information with colleagues and clients to ensure smooth operations. This role provides an opportunity to develop your skills in enterprise data center operations while contributing to solutions that enable clients to Do Great Things.
Night Shift, 6pm – 6am
Shift: Week 1 – SUN, WED, THUR / Week 2 – MON, TUE, FRI, SAT.
The schedule will rotate week 1, 2 or 2,1 depending on which night shift the candidate falls on.

Requirements

• 2-4 years of experience working with server hardware, data center operations, or related IT infrastructure roles
• Understanding of server hardware components (CPUs, memory, storage, power supplies, network interfaces)
• Knowledge of data center operations including rack installation, cable management, and environmental monitoring
• Ability to follow established procedures and apply technical knowledge to complete assigned tasks
• Basic understanding of networking concepts and protocols
• Physical ability to lift and move equipment up to 50 lbs and work in data center environments
• High school diploma or equivalent
• Willingness to work flexible schedules including evenings, weekends, and on-call rotation as needed

Nice To Haves

• Associate degree in Information Technology or related field
• CompTIA A+, Server+, or similar hardware certifications
• Experience with Dell, HP, Cisco, or other enterprise hardware platforms
• Familiarity with ITIL practices and ticketing systems
• Basic Linux or Windows server administration knowledge

Responsibilities

• Install, configure, and decommission servers, storage systems, and network equipment in data center environments
• Follow established procedures to complete rack and stack operations, cable management, and hardware labeling
• Apply troubleshooting techniques to diagnose and resolve hardware failures and performance issues
• Complete routine hardware maintenance tasks including firmware updates, component replacements, and system health checks
• Support data center operations by monitoring environmental conditions and responding to alerts
• Convey technical information clearly with team members, clients, and vendors during hardware-related activities
• Maintain accurate documentation of hardware inventory, configurations, and maintenance activities
• Follow safety protocols and data center security procedures at all times

Benefits

• Unlimited Paid Days Off
• Three health plan options
• 401k with company match
• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
• Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
• Paid childbearing and paternal leave
• Education Reimbursement, Student Loan Assistance or 529 College Funding
• Sabbatical leave
• Wellness program
• Flexible work schedule
• Annual bonus plan
• Equity grant under our Associate Equity Appreciation Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED