Hardware Support Technician
About The Position
Carlton Fields is seeking a Hardware Support Technician for its Miami office. We offer our professional staff the opportunity to take their careers as far as they can envision. Through innovative workplace programs and initiatives, we continually invest in their growth and development as employees and as people. We reward exemplary professional efforts at every level of the firm. Interested applicants may apply for open positions using the link below. You are not considered an applicant unless you apply online using this site. We only accept applications for open positions and do not accept general inquiries.
Requirements
- A minimum of 1-2 years hardware field service experience, technical phone support or equivalent
- Thorough knowledge of hardware products and software capabilities
- Excellent communication and customer service skills
- Must be self-motivated and self-directed
- Must be willing to answer calls after normal working hours as part of an on-call rotation
Responsibilities
- Install and configure computer & phone equipment, including site preparation
- Manage video conferencing
- Perform diagnostics, repairs, upgrades and ongoing support for hardware
- Perform diagnostics, repair and ongoing support for software in a Windows 11 environment
- Assist in managing administrative tasks such as physical inventory of hardware and software license compliance
Benefits
- medical
- dental
- vision insurance
- life insurance
- accident insurance
- disability insurance plans
- 401(k) retirement benefits
- commuter benefits
- well-being programs
- annual discretionary bonuses
- profit-sharing contributions
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
