Hardware Operations Specialist

Mashgin • Palo Alto, CA

3d • $80,000 - $140,000 • Hybrid

About The Position

Mashgin is seeking a Hardware Operations Specialist to support the day-to-day execution of their hardware operations. This is a hands-on, execution-focused role where the specialist will work closely with the hardware team to manage inventory, shipments, parts, and operational tasks. The role requires organization, reliability, the ability to follow through, comfort with physical hardware, and a strong eagerness to learn. Responsibilities will start with a defined set and expand as the individual gains experience and demonstrates good judgment. Mashgin is a well-funded, profitable AI startup known for its cutting-edge checkout experience, powering over 1 billion transactions with a culture of extreme ownership, autonomy, and customer obsession.

Requirements

• 3+ years of experience in hardware operations, supply chain, manufacturing, logistics, inventory management, or another hands-on operational role
• Strong organization and attention to detail
• Ability to follow instructions, keep track of multiple open items, and reliably close the loop
• Ability to understand when information or requirements have changed and make sure records and actions reflect the latest direction
• Comfortable asking questions when something is unclear instead of making assumptions
• Comfortable handling physical parts, packaging, assemblies, and finished hardware
• Basic familiarity with hardware manufacturing concepts such as a Bill of Materials (BOM) and cost BOM (CBOM), or willingness to learn them quickly
• Comfortable working in a fast-changing environment where priorities can shift frequently
• Willingness to take on ad-hoc tasks when needed
• Strong communication and teamwork skills
• Ability to be onsite in San Jose, CA at least 2 times per week

Nice To Haves

• Experience working with a contract manufacturer or in a manufacturing environment
• Exposure to overseas suppliers or China-based manufacturing
• Experience with inventory, ERP, purchasing, or logistics systems
• Consumer electronics or hardware startup experience
• Mandarin language skills
• Bachelor's degree in manufacturing or an engineering discipline, etc

Responsibilities

• Track inventory at our local contract manufacturer, including what is on hand, incoming, allocated, and shipped
• Keep inventory records and shipment tracking information accurate and up to date
• Support USA domestic logistics, including preparing shipments, coordinating with carriers, tracking deliveries, and helping resolve shipping issues
• Follow up with our contract manufacturer, suppliers, and internal teams on open operational items
• Help organize hardware, spare parts, packaging materials, and finished goods
• Flag inventory discrepancies, shipment delays, or other issues to the team early
• Support day-to-day hardware operational tasks as priorities change
• Maintain clear records so the team knows the latest status without having to reconstruct what happened

Benefits

• Total compensation will be determined by candidate’s relevant qualifications, work experience, skills, and other relevant factors.
• This estimate excludes the value of any benefits offered by Mashgin, and the potential future value of any other long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree