Hardware Manager Trainee

Co-op•Unity, SK

15d

About The Position

Reporting to the HABS Commodity Manager and Hardware Manager, the Hardware Manager Trainee is responsible for providing an exceptional level of customer service and maintaining a safe and efficient operation while adhering to all company policies, procedures, and standards, including meeting established productivity standards. This role will oversee adherence to brand and merchandising standards, image standards, safety, and asset protection within the Hardware Department. The trainee will be responsible for preparing, administering, and achieving budgeted goals as it relates to the pricing, sales, margins, expenses, and inventory of the commodity. They will provide leadership to the hardware team, including recruitment, goal setting, performance management, training, and development of team members. The role involves building strong customer relationships and delivering solutions, overseeing and monitoring client satisfaction levels, ensuring customer issues are resolved, and identifying areas for improvement. Additionally, the trainee will lead the development and implementation of sales and marketing strategies to drive growth in hardware product lines and develop and maintain strong relationships with external customers and contractors to drive sales growth. The trainee will also oversee the completion and follow-through of all safety and environmental policies and procedures, ensuring standards are achieved, and will be responsible for the coordination and oversight of all safety, maintenance, and asset protection policies.

Requirements

Experience in the retail, hardware, or material industry.
Knowledge of commodity sales, gross margin, and inventory management.
Honest and trustworthy.
Proven ability to motivate and lead Team members.
Belief in building relationships and collaborating to deliver solutions that matter most.
Recognition of the value that different perspectives bring to meet shared objectives.

Responsibilities

Providing an exceptional level of customer service and maintaining a safe and efficient operation while adhering to all company policies, procedures, and standards, including meeting established productivity standards.
Overseeing adherence to brand and merchandising standards, image standards, safety, and asset protection within the Hardware Department.
Preparing, administering, and achieving budgeted goals as it relates to the pricing, sales, margins, expenses, and inventory of the commodity.
Providing leadership to the hardware team, including the recruitment, goal setting, performance management, training and development of team members.
Building strong customer relationships and delivering solutions.
Overseeing and monitoring client satisfaction levels, ensuring customer issues are resolved, and identifying areas for improvement.
Leading the development and implementation of sales and marketing strategies to drive growth in hardware product lines.
Developing and maintaining strong relationships, with regular engagement of external customers and contractors to drive sales growth.
Overseeing the completion and follow through of all safety and environmental policies and procedures and ensuring standards are achieved.
Coordination and oversight of all safety, maintenance, and asset protection policies.