Hardware Maintenance Support Technician - Part Time

ServiceTecDenver, CO
Onsite

About The Position

The Hardware Maintenance Support Technician provides basic onsite hardware maintenance support and troubleshooting such as, printer configurations, break/fix replace and repair, general repair of hardware, and escalation to Level 2 and/or Level 3 support. Technicians solve known problems and fulfill service requests. Technicians also provides a significant amount of regular, targeted, and thorough Preventative Maintenance services. Training provided.

Requirements

  • Experience in a customer service environment.
  • Demonstrated focus on customer service.
  • Ability to negotiate security checkpoints and screening x-ray access points without assistance.
  • Pass a background investigation, which includes a criminal history check as part of requirements by TSA and to complete an airport safety training.
  • Knowledge of relevant applications such as MS Office Suite, MS Windows 7/10.

Responsibilities

  • Provide basic onsite hardware maintenance support and troubleshooting.
  • Perform printer configurations.
  • Conduct break/fix replacements and repairs.
  • Perform general hardware repair.
  • Escalate issues to Level 2 and/or Level 3 support.
  • Solve known problems and fulfill service requests.
  • Provide regular, targeted, and thorough Preventative Maintenance services.

Benefits

  • 401K including an employer match
  • Paid time-off and sickness leave
  • Paid Military Leave
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