Hardware Maintenance Support Technician - Part Time

ServiceTecDenver, CO
Onsite

About The Position

Instantly recognizable is the best way to describe Denver International Airport. Would you like to be part of a team working inside that iconic structure? Would you like to know what is going on in the background when an airline agent says “our system is currently down”? Then please read on! This is a part-time, non-exempt position and requires onsite shift work. Schedule is Saturdays and Sundays, 7:00 AM - 3:30 PM. The Hardware Maintenance Support Technician provides basic onsite hardware maintenance support and troubleshooting such as, printer configurations, break/fix replace and repair, general repair of hardware, and escalation to Level 2 and/or Level 3 support. Technicians solve known problems and fulfill service requests. Technicians also provides a significant amount of regular, targeted, and thorough Preventative Maintenance services. Training provided.

Requirements

  • Experience of customer service environment
  • Demonstrated focus on customer service
  • Ability to negotiate security checkpoints and screening x/ray access points without assistance
  • Pass a background investigation, which includes a criminal history check as part of requirements by TSA and to complete an airport safety training
  • Knowledge of relevant applications such as MS Office Suite, MS Windows 7/10

Responsibilities

  • Provides basic onsite hardware maintenance support and troubleshooting
  • Printer configurations
  • Break/fix replace and repair
  • General repair of hardware
  • Escalation to Level 2 and/or Level 3 support
  • Solve known problems and fulfill service requests
  • Provides a significant amount of regular, targeted, and thorough Preventative Maintenance services

Benefits

  • 401K including an employer match
  • Paid time-off and sickness leave
  • Paid Military Leave
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