Hardware Clerk - Part Time
About The Position
The primary responsibilities of the Clerk position is to maintain outstanding guest service, process sales quickly, accurately, and efficiently, register operations, generate sales, merchandise product, and support the store management team. Ensure each guest receives outstanding service. Greet guests as they enter the store, answer phone calls and maintain awareness of all promotions and advertisements. Execute the daily operational, day-to-day goals and priorities assigned by store management. Assist in the training and development of peers, tactfully and pleasantly deal with guests. Uphold merchandising and store cleanliness standards, maintain orderly appearance of register area and supplies stocked. Actively participate in daily huddle meetings. Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized. Responsive of safety issues. Conscious of shoplifting activity. Aid guests in locating merchandising in store, on acehardware.com, as well as, processing special orders. Solicit guests to open Ridley's advantage card accounts and explain the benefits. Answer guests’ questions and provide information on procedures and policies. Perform other tasks as assigned by store management.
Requirements
- Possess a vast product knowledge of hardware related products along with a willingness to learn
- Sales and marketing experience with retail programs, establishing relationships and working with guests
- Knowledge of retail computer systems
- MS Word and Excel a plus
- A commitment to service excellence and guest satisfaction
- Solid team player with excellent interpersonal skills
- Excellent communication skills
- Exceptional organizational ability
- High attention to detail
- Ability to multitask
- Ability and willingness to work flexible hours including evenings, weekends, and holidays to meet the needs of the business
- Ability to stand for an extended period of time
- Able to lift 40 pounds frequently to load and unload guest orders
- Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth
Nice To Haves
- Previous experience in a retail environment either in marketing, sales, or back office or in the contractor/construction fields is preferred
Responsibilities
- Maintain outstanding guest service
- Process sales quickly, accurately, and efficiently
- Register operations
- Generate sales
- Merchandise product
- Support the store management team
- Greet guests as they enter the store
- Answer phone calls
- Maintain awareness of all promotions and advertisements
- Execute daily operational, day-to-day goals and priorities assigned by store management
- Assist in the training and development of peers
- Deal with guests tactfully and pleasantly
- Uphold merchandising and store cleanliness standards
- Maintain orderly appearance of register area and supplies stocked
- Actively participate in daily huddle meetings
- Participate in the processing of new shipments
- Help the team to keep the receiving and back stock area clean and organized
- Be responsive of safety issues
- Be conscious of shoplifting activity
- Aid guests in locating merchandising in store, on acehardware.com, as well as, processing special orders
- Solicit guests to open Ridley's advantage card accounts and explain the benefits
- Answer guests’ questions and provide information on procedures and policies
- Perform other tasks as assigned by store management
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
