Backoffice Services – Hardware and Software Acquisition Analyst

Howmet Aerospace • Pittsburgh, PA

22h

About The Position

The Backoffice Services – Hardware and Software Acquisition Analyst will be responsible for Hardware Acquisitions and Software License Management within the Backoffice Services branch of the GIS Infrastructure team. This role provides customer-facing management of client/server hardware acquisition, life cycle software management, process improvement, data analysis and research, vendor interaction, and customer service within a dynamic and fast-paced team environment.

Requirements

• Fluent in English.
• Ability and drive to work within a Team environment.
• Personal motivation to excel within the role.
• IS/IT asset management experience.
• Software acquisition skills.
• Excellent communication skills.
• Experience with Microsoft Office Excel and Access.
• Conceptual knowledge of Information Services/Technology.
• A problem solver with the desire to participate and support collaborative problem solving within the team environment.
• Introduce new ideas and processes that improve performance and productivity of the team.

Nice To Haves

• Other languages a plus.
• Knowledge in Servicenow a plus.

Responsibilities

• Procure hardware and/or software licenses for internal customers that meet their needs by working with external vendors and utilizing existing toolsets.
• Enter asset or software license data into a predefined system, ensuring data accuracy and process compliance.
• Keep track of received data and source documents, and contact preparers to resolve questions, inconsistencies, or missing data.
• Perform data analysis and research, and execute identified standards and processes in support of hardware and software licensing, acquisition, inventory management, and process improvement initiatives.
• Perform data analysis and research, and execute approved procedures involving software classification for newly installed client software.
• Manage assigned functional software license reporting activities, including new software classification and perpetual review and reclassification of existing applications.
• Support information and reporting for budget, hardware, and software license inventory.
• Execute and maintain hardware and software license information within the identified tracking system to support hardware and software license inventory, renewals, and acquisition.
• Assist in the development of reporting and process improvement to address management requirements for information access.
• Communicate with end-users, management, team members, peers, and suppliers as required.
• Respond to requests from your manager and team members for specific hardware and software license information.
• Carry out multiple tasks and meet deadlines.
• Manage the Service Level Agreement (SLA) process in assigned area(s) of responsibility.

Benefits

• Generous 401k retirement plan
• Medical insurance
• Free access to additional resources such as our Employee Assistance Program
• Ongoing opportunities to participate in a wide variety of Learning & Development programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed