Hardlines Processor
About The Position
The Hardlines Processor evaluates, sorts, prices, and prepares donated household goods and other non-textile merchandise for sale or appropriate disposition. The role makes frequent decisions about merchandise condition, quality, value, category, and sales potential while meeting established production and quality expectations. It supports Goodwill NLA’s mission of improving people’s lives through the power of work by responsibly stewarding donated goods and helping maximize donation value to support workforce programs and community services. The position works in a retail production and processing environment, organizing merchandise for movement to the sales floor and supporting other store operations as assigned and trained. It requires frequent physical handling of donated goods and adherence to safety, equipment, and merchandise-stewardship procedures.
Requirements
- High school diploma, HiSET/GED, or equivalent preferred.
- Must be able to learn established quality, sorting, processing, and productivity standards.
- Must complete and maintain any safety, equipment, or other position-specific training or authorization required for assigned duties.
- Employment is contingent upon successful completion of a background check and any additional screenings required by agency policy.
- Ability to quickly evaluate merchandise for condition, quality, category, salability, and appropriate disposition.
- Ability to learn and apply established pricing and value guidelines.
- Ability to recognize merchandise that may warrant higher-value or specialized sales consideration.
- Ability to balance productivity, quality, and responsible stewardship of donated goods.
- Attention to detail and ability to follow established procedures.
- Ability to learn and use processing computers, label printers, and other workplace equipment.
- Ability to work effectively with others and adapt to changing production needs.
- Frequent standing, walking, bending, reaching, twisting, and repetitive handling of donated merchandise throughout the work shift.
- Regular handling of items of varying sizes, shapes, weights, and conditions.
- Regularly lift and move merchandise weighing up to 25 pounds and occasionally up to 50 pounds, using team lifting or appropriate equipment for heavier, bulky, or awkward items.
- Regularly push, pull, and maneuver carts, containers, and other merchandise-handling equipment.
Nice To Haves
- Previous production, retail, warehouse, or related experience is helpful but not required.
Responsibilities
- Inspect and evaluate donated household goods, electronics, books, shoes, accessories, furniture, décor, and other hardlines merchandise for condition, quality, salability, and appropriate disposition.
- Sort merchandise into the appropriate sales, e-commerce, higher-value, outlet, salvage, recycling, or disposal stream.
- Identify merchandise that may have increased value based on brand, condition, age, origin, collectability, market demand, or other established criteria, and route it appropriately.
- Price merchandise that is not unit-priced using established guidelines and sound judgment.
- Use processing systems and label-printing equipment to accurately label merchandise for sale and rotation.
- Prepare, group, bag, or stage merchandise as appropriate for efficient movement and sale.
- Meet established production expectations while maintaining required quality and pricing standards.
- Accurately record required production information.
- Organize processed merchandise for efficient movement to the sales floor.
- Safely move merchandise and use authorized material-handling equipment as required.
- Assist in other store operational areas, including softlines processing, donations, merchandise movement, and sales-floor support, as assigned and trained.
- Maintain a clean, organized, and safe processing area and follow required PPE, lifting, material-handling, and equipment procedures.
- Recognize and appropriately report hazardous materials, prohibited items, unsafe merchandise, or other concerns encountered in donated goods.
- Protect donated goods and agency assets and promptly report suspected theft, misuse, loss, or safety concerns.
- Attend required meetings and trainings.
- Perform other duties as assigned in support of store operations and the agency mission.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
