About The Position

The Hardlines Merchandiser is responsible for visual merchandising and presentation standards throughout all hardlines departments. The role supports exceptional customer service and creates engaging feature displays to optimize revenue. Using visual merchandising techniques, the Merchandiser stimulates sales and upholds unit integrity and pricing accuracy to minimize wastage. The role also involves efficient ordering to capitalize on sales opportunities and providing training and guidance to team members.

Requirements

  • Must be 16 years of age or older.
  • Strong reading, writing, verbal, and arithmetic skills.
  • Ability to lift and move merchandise, typically a minimum of 20 pounds and potentially up to 100 pounds.
  • Ability to understand and follow verbal and written instructions.
  • Ability to perform repetitive bending, lifting, stretching, and reaching.
  • Positive and friendly demeanor.
  • Ability to be cross-trained.

Responsibilities

  • Engage customers with a welcoming, helpful approach; take customers to merchandise, address their needs, and escalate issues to management when necessary.
  • Maintain and replenish promotional programs and advertisements.
  • Support the Reset team in completing departmental resets.
  • Create end-cap and drive-aisle displays and ensure proper signage and presentation.
  • Follow company guidelines for pricing, signage, and displays.
  • Complete departmental upkeep, including cleaning, display maintenance, planogram accuracy, and handling expired products according to procedures.
  • Process inbound freight, excess merchandise, and displays according to company standards.
  • Understand product assortments, store layout, services, merchandise locations, marketing events, and promotions.
  • Use effective suggestive-selling techniques and encourage customers to use SYWR (Shop Your Way Rewards), credit cards, Smart Plans, and Replacement Plans.
  • Operate equipment safely and follow company safety protocols.
  • Provide training and guidance to team members.
  • Perform other duties as assigned.
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