Hairstylist

Discovery Land Company•Madison, WI

1d•Onsite

About The Position

The Hairstylist will have an eye for design and listening to members requests, consulting on hair styling options, describing the benefits of different hair care products, encouraging members to buy retail products, and staying updated on the latest hair trends and styling methods. Additionally, the Hairstylist will possess exceptional interpersonal and conversational skills to form relationships and retain long-term customers. In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees.

Requirements

Current California Cosmetology License required.
Minimum 2–3 years of professional salon experience preferred in a luxury salon, private club, resort, or Spa environment.
Strong technical knowledge of haircutting, coloring, styling, and chemical services.
Exceptional customer service and relationship-building skills.
Excellent verbal communication and consultation abilities.
Ability to educate Members on hair health, styling techniques, and home care.
Comfortable recommending retail products and salon enhancements.
Professional appearance and demeanor.
Ability to work independently while contributing positively to a collaborative Spa team.
Basic computer proficiency and willingness to learn Spa scheduling software.
Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
Ability to work in a team environment.
Ability to stay calm and focused during the busiest of times.
Ability to read, write, speak, and understand English; additional languages preferred.

Nice To Haves

Experience with Keratin Treatments and Hair Extensions a plus.

Responsibilities

Welcoming clients and consulting with them on their desired hairstyles.
Listening to clients' needs to determine their preferences.
Describing different hair care products and their benefits.
Shampooing, cutting, coloring, and highlighting hair.
Offering manicure, pedicure, waxing, and facial services.
Performing scalp treatments.
Acting as salespersons to sell clients hair care retail products.
Managing bookings and welcoming clients into the store.
Entering transactions into POS system and maintaining accurate records.
Building a personal relationship with clients to ensure return visits.
Adhering to OSHA and salon protocols and procedures for safety and cleanliness standards.
Ensuring that combs, scissors, razors, and other instruments are cleaned and sanitized after each use.
Keeping updated on hairstyle trends and styling methods.