Customer Service/Sales Associate (Hair Department)

Tisun Beauty•Charlotte, NC

11d•Onsite

About The Position

Tisun Beauty is seeking a dependable, motivated, professional, and customer-focused Hair Department Sales Associate to join our team. The Hair Department Sales Associate is responsible for assisting customers with their haircare and beauty needs, maintaining an organized and well-stocked department, and creating a positive shopping experience. The ideal candidate should have an interest in hair, beauty, and customer service and be comfortable working in a fast-paced retail environment.

Requirements

Ability to stand, walk, bend, reach, and lift merchandise as required.
Willingness to learn Tisun Beauty's products, services, and customer service standards.

Nice To Haves

Previous retail, sales, customer service, or beauty industry experience preferred.
Interest or knowledge in haircare and beauty products strongly preferred.
Strong communication and interpersonal skills.
Friendly, approachable, and customer-focused personality.
Ability to work in a fast-paced retail environment.
Reliable attendance and punctuality.
Ability to work independently and as part of a team.
Strong attention to detail and organization.

Responsibilities

Greet customers and provide friendly, professional assistance.
Help customers locate hair products based on their individual needs and preferences.
Provide product information and recommendations regarding haircare, wigs, extensions, braiding hair, and related products.
Maintain strong knowledge of products, brands, and current beauty trends.
Keep the hair department clean, organized, and properly stocked.
Restock merchandise and maintain attractive product displays.
Assist with merchandising and promotional displays.
Check pricing and ensure products are properly labeled.
Monitor department inventory and communicate low-stock or missing items to management.
Assist customers with product questions and resolve basic concerns professionally.
Support store sales goals by providing excellent customer service and encouraging appropriate product purchases.
Maintain a professional appearance and positive attitude.
Follow all company policies, procedures, and safety guidelines.
Work cooperatively with other team members and assist throughout the store when needed.
Perform other duties assigned by management.