Gym Staff - Salt Lake City/SOMA

The Front Climbing Club•Salt Lake City, UT

16h•Hybrid

About The Position

The Front Climbing Club is seeking a Gym Staff member to join their team. This hybrid role involves splitting time between front desk operations and adult climbing instruction. The ideal candidate will have a passion for climbing, strong communication skills, and the ability to engage with members and clients. The Front Climbing Club aims to create welcoming spaces that foster a love for climbing and community. This full-time position offers competitive pay for both front desk duties and instructional work.

Requirements

5+ years of experience in work, school, or trade training.
1-2 years of climbing instruction or coaching experience.
Genuine love for climbing and a desire to share that passion.
Natural communication skills, ability to motivate and understand member/student needs.
Comfortable with both register operations and coaching techniques.
Flexibility with schedule, including nights and weekends.
First Aid/CPR certification (or willingness to obtain).
CWI certification (or willingness to obtain).
Utah Alcohol Certification (or willingness to obtain).
Ability to lift up to 50 lbs.
Ability to move around the gym floor for extended periods and demonstrate climbing techniques.
Detail-oriented and self-motivated.
Comfortable with MS Office (Excel, Outlook).

Responsibilities

Welcome members and guests, process waivers, and provide gym tours.
Handle membership sign-ups, updates, and related paperwork.
Answer phone calls, provide pricing information, and promote events and merchandise.
Process sales, returns, and assist at competitions and markets.
Maintain cleanliness of the gym through daily upkeep and deep cleaning.
Monitor the climbing floor for safe belay techniques, proper tagging, and rule adherence.
Conduct belay tests and autobelay orientations.
Identify and address unsafe behavior on the climbing floor.
Lead adult programming classes for climbers of all skill levels.
Assist in training new hires.
Design and adapt instruction to ensure student improvement and enjoyment.
Engage students by name and maintain high energy during sessions.
Professionally address and correct unsafe habits.
Assist with facility upkeep as needed.