Gym Staff - Ogden

The Front Climbing ClubOgden, UT
$17 - $19Onsite

About The Position

As Gym Staff at our Ogden location, you're the face of The Front - welcoming members, running the front desk, keeping the space clean and safe, and helping guests have the best day of their week. This is a full-time role paying $17–$19/hour, with plenty of room to grow into new responsibilities as you go.

Requirements

  • 5+ years of experience between work, school, or training - customer service, sales, or hospitality backgrounds are a big plus
  • Naturally friendly, communicate well, and can defuse a tense moment without breaking a sweat
  • Thrive in a fast-paced environment and can juggle a few things at once without losing your cool
  • Passionate about climbing and excited to learn our gear and merchandise inside and out
  • Schedule can flex to include nights, weekends, and the occasional last-minute shift
  • Stay busy and motivated even when things slow down
  • Have (or are ready to get) your First Aid/CPR and Utah Alcohol Certification, and comfortable with basic MS Office
  • Notice the little things - a streaky window, a member who seems frustrated - and you do something about it

Responsibilities

  • Greet guests and members with genuine warmth, check them in, and give tours that show off everything we offer
  • Sign up new members, manage paperwork, and keep account details current
  • Answer calls and questions about climbing, memberships, events, and merch
  • Ring up sales, process exchanges and returns, and pitch in during competitions and events
  • Keep the gym spotless - sweeping, mopping, laundry, and daily deep-cleaning
  • Walk the facility on a set schedule, flagging anything that needs attention
  • Share basic climbing tips and be a friendly, approachable presence on the floor
  • Keep an eye on the climbing areas - checking certification tags, watching belay technique, and making sure everyone's climbing safely
  • Speak up when something looks unsafe (gear on the mats, kids near fall zones) and run belay tests and autobelay orientations
  • Jump in wherever needed, staying proactive and solution-minded during every shift

Benefits

  • PTO
  • Medical, Dental, and Vision insurance
  • Life, Short-Term, and Long-Term Disability coverage
  • Accident insurance
  • 401(k) retirement plan
  • Free gym membership
  • Discounts on food and merch
  • Room to grow across departments as The Front expands
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