Guestroom Attendant

Four Seasons Hotels and Resorts • Chicago, IL

7d • $27 - $28 • Onsite

About The Position

The Guestroom Attendant services guest rooms and guest housekeeping requests and is responsible for guests’ overall comfort. The role involves cleaning and inspecting rooms to hotel standards, responding to guest requests, maintaining linen rooms and equipment, and supporting other housekeeping and public-area roles when needed.

Requirements

• Fluency in English, both verbal and written.
• Knowledge of and ability to operate various electronic systems.
• Service passion for luxury hospitality.
• Attention to detail and problem-solving skills.
• Willingness to be a team player and accept assignments as needed to promote teamwork.
• Valid U.S. work authorization.

Responsibilities

• Clean and self-inspect assigned guestrooms in accordance with hotel standards.
• Inspect vacant and dirty rooms for cleanliness standards and missing guest amenities or supplies.
• Carefully inspect VIP and Special Attention rooms to ensure special requests and amenities are completed.
• Receive and complete guest requests while on the floors, such as requests for extra pillows or blankets.
• Keep linen rooms tidy, correctly stocked, and closed when not in use.
• Keep working equipment clean, tidy, and in good working order.
• Assist with duties in the Lobby Attendant, Desk Attendant, and House Attendant areas during absences or periods of heavy volume.

Benefits

• Medical, dental, and vision benefits
• Retirement plan
• Paid time off and holiday pay
• 401(k) retirement plan with employer matching
• Learning and development programs
• Employee engagement and recognition events
• Exclusive Four Seasons discount and travel programs
• Complimentary dry cleaning for employee uniforms
• Employee meals

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed