Full Time Guest Services - Homewood Suites by Hilton Rochester
Terratron•Rochester, MN
•Onsite
About The Position
Our Guest Service Representatives serve as our main point of contact for all guest requests. This person is responsible for greeting and assisting our guests. Some things that will be expected are verifying reservation information, financial transactions, and providing excellent guest satisfaction and customer service. If you have the heart to serve and a contagious smile, we want you!
Requirements
- Guest focused, friendly and outgoing team player
- Highly dependable and organized individual with the ability to multi-task
- Professional demeanor
- Ability to communicate verbally and in writing
- Spirit to serve
- Motivated and able to work independently
- Reliable, self-motivated and responsible time management
- Available to work a flexible schedule, including weekends, holidays, days and nights
- Ability to work with cleaning chemicals
- Strong skills in oral and written communication
- Computer knowledge
- Cash handling skills
Responsibilities
- Greeting and assisting guests
- Verifying reservation information
- Performing financial transactions
- Providing excellent guest satisfaction and customer service
- Maintaining sanitary conditions
Benefits
- Medical, Vision, Dental, and Life insurance
- Company-funded Short Term Disability insurance
- 401(k) with employer matching
- Paid time off
- 50% discount at all Terratron food and beverage outlets
- Worldwide Discounts for Hotel stays!
- Free parking by Minneapolis/St. Paul Airport
- Free uniforms
- Mall of America Discount Booklet
- DailyPay
- ADP Discounts, including Child Care, Electronics, Tickets, Flights, Rental Cars, and More!!
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
